What does the future hold for the Mystery Shopping business?

maverick1 · 2024-02-28T13:55:02+00:00

With a new administration cycle late this year in the US, what do you believe the future holds for the Mystery Shopping business? I believe that there is empirical evidence that shows inflation, excess and/or improper regulation, and the massive government spending not only impacts the fiscal markets but it impacts the general economy. The economy has been supported by consumers who have been about 70% of total expenditures. When government spending sharply increases, it competes with consumers and the increased in demand sends prices higher. What does this do to Mystery Shopping businesses? Well, if consumers are finding it difficult to spend, for whatever reason, the need to get feedback from consumers is lowered. Do we need better business regulation? Should employees be evaluated solely on performance and not an affinity connection? Do we need existing laws enforced or relaxed? What would strengthen the Mystery Shopping business? Okay, I'll leave it there to start. Join in with your thoughts and experiences. Keep it civil. I don't engage in censoring. But I like humor. Edited 1 time(s). Last edit at 02/28/2024 01:56PM by maverick1.

What does the future hold for the Mystery Shopping business?

July 22, 2024 04:07PM

The people whom we're hired to report on, are being replaced by automation and AI, so that work vanishes over time.
The people that oversee the work, seek to protect each other, so we'll never be hired to report on them.
It's pretty simple lol.

PS/the UPS stores near me are replacing employees with self serve stations...just another example.

Life was passing like a hand waving from a train I wanted to be on

Edited 1 time(s). Last edit at 07/22/2024 04:08PM by BarefootBliss.

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July 22, 2024 04:18PM

AI cameras are increasingly smart and can report employee output from recordings. Secret shopping will dwindle overtime and only constitute meagre assignments of only reimbursement or tiny profit.

August 13, 2024 10:24PM

Another sign that sticks out for me is that I have been MSing for 7 years. In that time, while the rest of the world speeds by, the MS community uses the same tired tech tools - no investments in the future are being made. If there's no investment, it's because no one sees a future value for it.

Life was passing like a hand waving from a train I wanted to be on

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What does the future hold for the Mystery Shopping business?

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