@BarefootBliss wrote:
It's a frequent question because things are changing rapidly.
What applications are you finding useful for the technology?
I used to use it as an enhancement to Google....
now finding it helpful for finding best airfares (better than other sources!)
and helping me organize health related data.
I suspect I am a light user since I am a minimalist at heart.
Nevertheless, I ask the question.
Many thanks for any suggestions.
PS/did you see the media reports of the robots walking around Detroit and Austin? LOL.
@BarefootBliss wrote:
I am leery of the privacy issue as well. It invites me to sign up for a free account, but I decline.
I use it without an account, but figure it can track my IP address?
@Momomomo wrote:
@maverick1 Although AI can comb through reviews and isolate certain phrases that repeat to generate a report, there are many reviews posted on platforms like Yelp that are not legitimate. If a fast food company is looking for timing information from when the customer stepped in line, how many customers were ahead of them, how long it took to be acknowledged, did the server smile, were they in full uniform as shown in the guidelines, and how long did it take to receive your order, that info isn't in a Yelp posting. Are there reliable reviews on Yelp that cover those data points and for the specific locations that are being shopped or need to be shopped? No.
Anyone can post a review and we have no way of knowing if that poster actually visited that location. I remember people from both sides of the aisle posting negative reviews for restaurants because they slighted someone on their side. Almost all of those reviews that poured in were not legitimate. I think the restaurants I am thinking of averaged one or two reviews a month and spiked to hundreds a day after the news event.
Even the Amazon reviews have not been reliable or legitimate up until recently. I was surprised that I could leave a review on Amazon for a product although I did not purchase it from them. You would think they would only have a link where you can leave a review on verified purchases and have safeguards so that if one returned it, then their review is removed.
@Momomomo wrote:
That's why I mentioned recently when discussing Amazon. They let the unverified reviews run rampant for too long.
How can AI generate a report about timing certain aspects of the ordering experience pulling from Yelp reviews? You're not going to find that in Yelp reviews. Those establishments and MSCs still need humans to perform those tasks. Are they going to get timing data about how long it takes to pump a gallon of gas, are pumps compliant and did it print a receipt, was current quarter marketing displayed, and so on from Yelp and other online reviews?