Trendsource/MSI recently changed their policy to where all shoppers had to have an Employer ID number (EIN) registered with them, rather than just a social security number as is the case with most companies that employ independent contractors.
As for the other issues, please search the forum. You'll find that they are a mixed bag when it comes to communication, but are one of the fastest and most reliable paying companies in the industry.
I just did two jobs for them, asked a question and was emailed an answer in a couple days, uploading receipt was no problem, they pay on the 5th and 20th like clockwork. They no longer accept Soc.Sec., you neeed to get an EIN# and send them your W-9 form, or you can't work for them. My only problem (which is now solved) was receipt being to light. Being a citizen isn't enough.....
What do you meean being a citizen is not enough? I am not a citizen and I have a EIN. I had a hard time uploading my W9, but it finally did upload after 4 days. I just did a job for them and did not get paid because my receipt would not upload. So I emailed it to them and they did not upload it for me.
I had so much trouble getting my receipts and photos to fit their specs that i stopped working for them for that reason alone. I found i would spend at least an hour on each job just trying to get it to fit their parameters. I don't want to take the time and have to use a special program to resize and this is the only company I have ever had this issue with. Every other company I just scan and attach and it works every time.
Sandyf, you know I'm no photo tech, but my Nikon takes the perfect size, and when I flash receipt, it comes out dark enough, of course, it took me months to figure this out, now that I've got it right, I must continue working for them.
What is the trick to get receipts and photos to upload. I have a Kodak Easy Share and never had any problems with other companies. I always copy, zoom and increase the sharpness of any receipts and business cards I upload and heve never had a problem with other companies. Their server will not upload anything I scan. I would like to work for them but I am not able to upload to them. There tech department did not help me at all. What browsers do you use for this company?
OK, since I had been dragging my feet about getting my W-9 submitted, I did it just now. I happened to be using Google Chrome at the time. I submitted a 1.3 mb jpg of my W-9 and had absolutely no trouble doing so. At the bottom of the upload window, I could see the percentage uploaded steadily advancing...
You should be able to 'hover' over the scan title in your list of documents and see the size/type. As for TrendSource's requirements, they can vary by client. They have a very useful resource of Support/History.