Impressed ....
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Jlyn Wrote:
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> ....By About Face. Did my first shop for them
> yesterday (don't usually shop Sundays, but needed
> to go to this store anyway). Was supposed to view
> a demo - which was nowhere to be found. Took my
> requisite photos and browsed the required length
> of time. Filled out my report (pretty easy to
> check N/A on everything!!). Frankly expected to be
> questioned, but got the nicest email in less than
> 2 hours saying it was approved and "thank
> you.....". Yes I'm sure it was a form letter, but
> wow!
Are you saying the demo person was no where to be found or the entire demo was not there?
Did you ask up front in case he/she was on break?
Just curious, I do alot of demos besides Mystery Shops....
I am pretty sure I was audited by a few shoppers in the last few months. The idea is, "always treat every customer as if they were a mystery shopper/auditor" That's my philosophy."
-------------------------------------------------------
> ....By About Face. Did my first shop for them
> yesterday (don't usually shop Sundays, but needed
> to go to this store anyway). Was supposed to view
> a demo - which was nowhere to be found. Took my
> requisite photos and browsed the required length
> of time. Filled out my report (pretty easy to
> check N/A on everything!!). Frankly expected to be
> questioned, but got the nicest email in less than
> 2 hours saying it was approved and "thank
> you.....". Yes I'm sure it was a form letter, but
> wow!
Are you saying the demo person was no where to be found or the entire demo was not there?
Did you ask up front in case he/she was on break?
Just curious, I do alot of demos besides Mystery Shops....
I am pretty sure I was audited by a few shoppers in the last few months. The idea is, "always treat every customer as if they were a mystery shopper/auditor" That's my philosophy."
this was not a Sam's type store, btw. It was a demo for a high-end home product at a store I frequent, and I've never even seen a demo there of any type. I really do think the manager would have found the question strange. But please correct me if I'm wrong I don't pretend to have this all figured out. I followed the directions, including what to do if the display was not set up, to a 'T'.
I also just want to clarify that I wasn't trying to "get off easy"- in fact, I was rather looking forward to this demo and spent longer in the store than I would have had the demo taken place. My initial post wasn't really about the shop, but instead was just to say something positive about the MSC (but I can see how it may have read like I rushed). I like to share good as well as bad experiences.
Edited 1 time(s). Last edit at 07/17/2012 03:54AM by Jlyn.
I don't pretend to have this all figured out. I followed the directions, including what to do if the display was not set up, to a 'T'.
I also just want to clarify that I wasn't trying to "get off easy"- in fact, I was rather looking forward to this demo and spent longer in the store than I would have had the demo taken place. My initial post wasn't really about the shop, but instead was just to say something positive about the MSC (but I can see how it may have read like I rushed). I like to share good as well as bad experiences.
Edited 1 time(s). Last edit at 07/17/2012 03:54AM by Jlyn.
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