A question about video shops at dentists.

I occasionally see $200 video dental shops listed. Has anyone ever done one of these, and if so, how do you keep the camera lens from being covered up by the bib they put on you for the exam?

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I have not done the regular dentist, but have done an orthodontist shop. You cannot keep the camera from being covered and that is expected. I doubt the angle would be very pretty anyway!

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Interesting. When service personnel notice that you have a video camera don't they kick you out? They get upset if they catch you taking a photo! Doesn't sound appropriate.

You might want to use the search function here and put in "video" and all dates. We use specialized covert video equipment, not the standard video cam.

Edited 1 time(s). Last edit at 03/21/2013 05:02PM by LisaSTL.

I did the video shop for a dentist last year. I used the glasses cam. It was easier than I anticipated. They never suspected a thing. When I presented my letter of payment to the office manager, she accepted it without question.

My favorite was a consultation that was at no charge. I didn't even have to show my letter. On another the receptionist got very chatty about video shopping. Unfortunately, since it required two people, my second was also quite chatty and I had to cut them both off to get the hell out of Dodge. On a third the poor girl looked like a deer in headlights after getting the letter. She was great about quietly folding it up and stashing it in her drawer, but she did not really know what to do next and went through the standard spiel of trying to set my next appointment. Her expression was priceless.

Plamont asks:

Interesting. When service personnel notice that you have a video camera don't they kick you out?

BOB'S reply:

In Sept. of 2011, I accepted a dental shop in Columbus, In., a round trip of 278 mls. and 4 1/2 hrs. on the road. My fee was to be $260 + a cleaning and X-rays, with an extensive written report. In addition, as the MSC didn't have a provision for uploading, it was necessary for me to burn and mail a disc. When my pay arrived, it was $130. The reason given was that the dentist noticed my gear, as she was but a few inches from my body. I realized there were only a few possibilities:

1-She did notice my equipment
2-She didn't, but the practice stated that claim.
3-The MSC was being deceitful.

I canceled a remaining shop for my son and decided, IF, I accepted such work in the future, it would only be on a local basis. That way, I would, at a minimum, profit from the cleaning.

For some reason I thought the practitioners were aware of us and we were actually evaluating the office staff. Was your shop for the MSC that is scheduling most of these shops now?

shopperbob Wrote:

My fee was to be $260 + a
When my pay arrived, it
> was $130.

Isn't it shocking how mystery shop companies treat us sometimes? Deactivate, short pay, don't pay, etc.

There actually is one of these dental shops near me. I don't have the video equipment. I was wondering, though, who is requesting these? Who is spying on the dentist?

The dentist want to evaluate the other staff in the office. The dentist is the client.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

walesmaven Wrote:
-------------------------------------------------------
> The dentist want to evaluate the other staff in
> the office. The dentist is the client.

That is interesting -- I assumed the client was a servivce they used or part of a referral group. A dentist I am interested in going to here in town has had these lately with both video and non video and I have been debating it.

Liz

Make sure it is 10000% legal in your city and your county. If not you are liable. Do NOT go with what the shopping company states becuase they do not live in your city.

My particular scenario was to target the dentist. I had a recorded call where I specifically asked for an appointment with Dr. XYZ. Then, during the shop I was to hem and haw about cost to both the dentist and the financial manager. The basis was to see what I was told about the terms of available financing.

I think wales had it right. They always specify the practitioner, but that may be because office staff works with one more than the other. The last one for me was back in October and was on the other side of the state. At the last minute the office staff attempted to either reschedule for the following week or with another doctor. It was going to be impossible since 5 other jobs were on the line. The MSC contacted the client and the original doctor made the appointment. Obviously, he must have known.

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A question about video shops at dentists.

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