Is anyone else having a problem submitting reports to Intellishop? I did a phone shop yesterday and completed the report except for the last question where they want to know if I received a follow-up call within 3 days. The client's consultant called this morning, so I was all set to pop in a Yes and submit. Each time I try, it clears my answer and moves to the screen telling me I still have one OOPS. When I ask to jump to the first OOPS, I get the same thing over and over. I've tried submitting on two different computers, so I'm pretty sure it's a problem with their system.
I've e-mailed the scheduler from both computers with the same details as here but haven't heard back.
Duh. I'm such an idiot! It shows in red print next to the question that you can't answer it for 72 hours. I've done these same shops before and thought I remembered inputting the follow-up answer and submitting as soon as I got the call. Guess not. Thanks for the posts. Sorry to be a pain.