@casper7776 wrote:
In response to your comment about seeing too many problems with them on the forum, just about any company will have lots of positive and negative comments about them here.
So true, so true! And many of those complaints are rants about how horrible the company and how the complainant did everything right and still their shop is rejected. In the thousands of shops I have performed I have had only a small handful rejected and every single one of them was because of something I screwed up. A much larger handful of shops I screwed up but the MSC found some way to accept them. It is never in the best interests of any MSC to reject shops they can salvage because it means they need to find another shopper to repeat the shop and because of the rancor of the shopper whose shop was rejected.
I have had some disputes with companies where their guidelines said one thing and their editor said another. All but one of these have eventually been settled in my favor because I was able to submit a pdf of the guidelines provided to me that I saved to my computer right before performing the shop. It is annoying and a time waster, which is why I no longer bother working with some companies.
I have had the issues with terrible communication with some schedulers and some companies, which is why I no longer bother working with some companies and schedulers.
I have had the issues of not being paid in a timely manner and needing to chase payments, which is annoying and a time waster, which is why I no longer bother working with some companies.
My rule of thumb is definitely the first MSC issue, shame on them. Continued issues with the same MSC, I need to rethink who my colleagues are.
In the past 12 years of doing shops I have lost more ($170) because a company went out of business than in all rejected shops combined, and this is on a cumulative total of fees and reimbursements which totals over $100,000 in the time period. If you read and follow instructions you will do fine.