I did an (name of client removed) audit this weekend. BIG MISTAKE!!!! It took me about 3 hours total between drive time, audit, and report writing and it only was going to pay $10.00. I printed off the guidelines before I left the house so I wouldn't miss doing anything i had to do particularly required photos. It said in the guidelines to take pictures of any non-compliant areas (like overflowing trash cans) and photos of the entrance, food court, and charging stations. I also noticed later in the guidelines water fountains, vending machines, parking lot where I parked, security and maintenance staff if spotted. I got a picture of all these things and went home. When I started doing the form it also asked for photos of the RESTROOMS!!!!! There were some others that weren't listed in the guidelines as well but this one I couldn't believe. It seems to me if someone spotted you taking pictures in these public restrooms you'd probably get the police called on you. I filled out the form as best as I could and sent an email to the scheduler pointing out all of these things and really complaining about the restroom photo requirement. I have not gotten a response yet. But I noticed on the job board for my area (Arizona) the same property is listed again for the same price. I'm probably going to get dinged in my score pretty bad and I probably won't get paid since I could not complete this shop. This will probably be the last month I do any shops for Intelli-shop. Oh and I have an ongoing beef with one of the schedulers. My very first shop for them was back in August and it was an anywhere phone shop that could be done once every 90 days. I scored a 10 on it and looked forward to doing another one in November. Back in October I had a shop that required me to fax a receipt copy (I don't have a scanner and the photos I took weren't clear so I faxed instead). I put the information on the fax so that it could be identified with the proper shop report. Unfortunately, at the same time I did the same thing with a receipt for another shop. Again, it had the proper shop id information for that shop. Apparently whoever uploaded the faxes to the reports mixed them up. I was the first one to notice that was what happened and emailed both schedulers to let them know so it could be fixed. One of the schedulers just told me to resend and she got it fixed. I offered to do the same for the second scheduler and he asked me to do it. I resent them but he still kept complaining that he didn't have them. I told him I'd sent them for the second time and told him I'd do it a third time if he'd add $2.00 to my shop because that's how much it cost me each time I faxed them. I also said I had the fax confirmation proving that I'd sent them the first 2 times and again I would send them if he would reimburse me. He didn't respond back. Well anyway it turns out he's the same scheduler who does these phone shops and they have to be applied for. He keeps sending out requests for people to do these shops but when I apply, he rejects them. I've emailed him asking why he won't accept my application when he's so desperate but he hasn't answered.back.
Mod note: Name of client removed to conform to Forum rules of not linking MSCs with clientele (and also to probably prevent a breach of your ICA with Intellishop)
Hello I am a new mystery shopper so i was just curious the company intelli it is legit right, i see that some of you have gotten paid so it's to save to say i can do there shops and expect a payment.