I've been trying to get in touch with Confero about rescheduling a (self-assigned) shop date. I originally had the shop scheduled for yesterday but realized the date broke one of the guidelines so I am making an attempt to reschedule it for a different day.
I sent them an email yesterday via the shopper contact form/help link on the shop log page, and still haven't heard back from them over 24 business hours later. I've called them and all of my calls went to voicemail. I messaged their Facebook page and the page "saw" the message but did not respond.
Is there a better way to get in contact with them? Am I being too impatient, or is there a particular scheduler I should email? I'm not sure who the scheduler is for the project I'm working on.