Beyond Hello - to 57Carol

Funny, I have completed two shops for them recently. For one I was given a 10 and a wonderful comopliment, for another they expected the world! If you've ever done their hardware store, you likely know what I mean. I wrote volumes, yet I hadn't written specifically the greeting for each of about 9 department associates. I had to go back and revise. Maybe it depends on the reviewer??

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That's what I am thinking. Because the feedback varies too widely, there have to be several reviewers. Thanks!
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