Thanks, Ipsos. Not...

So, I've got a project that I haven't done in a few years, and another one with a couple of stops that I've only done one stop for previously, about a year ago.

These visits were prior to the printer-friendly report going away, obviously, so I knew exactly what I would have to input for my report. If they were 4 pages or less I'd print just to have a physical checklist to work with. Otherwise I'd print page 1 so I could log notes for the visit

In my experience with Ipsos there can be discrepancies between guidelines, online reports and printer-friendly versions, so I like having all my bases covered.

I've almost given up pointing these out in appropriate comments sections because it would not appear anyone there gives a damn about errors in the company's materials. The great irony of the industry...

I did find a workaround so all questions can still be previewed: Open the View/Submit page and click to indicate the shop could be completed.

All questions for the report will deploy so you can deal with that info however you like. As long as you close the browser tab without saving the shop, it will remain in New status to minimize any scheduler interaction should the visit not be completed for some reason.

Have synthesizers, will travel...

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Even when you select the radial for "yes, I was able to complete this shop...." it doesn't ensure all of the secondary "hidden" questions will appear. There are some that aren't visible until you select the specific answer that triggers them.

I've sent an email to the almighty mystery.shopping@we'llcrushyoulikeabugbecausewecanwe'reIPSOSdamnit.com, so we'll see if they bother to respond.

Edited 12/24: They never bothered to respond. Totally not surprised.

If your path dictates you walk through hell, do it as though you own the place. -unknown


Edited 1 time(s). Last edit at 12/25/2023 03:49AM by drdoggie00.
12 24 23

I just emailed and texted, this FINALLY CALLED the scheduler to answer my questions. Worked like a charm!
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