Anyone having trouble uploading MFI receipts?

Last night and this morning I have not been successful uploading receipts. I get a "Problem loading page" message. The report seems to go through and I can upload my CPI.

Anyone else?

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

More Discussions About Market Force (All Companies)

I just tried to upload one and had the same problem. The report and CPI went through no problem but the receipt will not go through.

I'm on a MAC using Firefox....you?

PC using IE.

Yes, on Mac there were problems, but when switching to internet explorer on a regular pc, the receipts upload with no problem.

Curious to know why there is an upload problem when using Apple Mac.

Arch Stanton Wrote:
-------------------------------------------------------
> Yes, on Mac there were problems, but when
> switching to internet explorer on a regular pc,
> the receipts upload with no problem.
>
> Curious to know why there is an upload problem
> when using Apple Mac.

I am on Windows using Firefox and having same issue. I'll switch to IE and see if I can get them done that way.

ETA: Dang, wish I'd looked on here 3.5 hours ago. That took 2 seconds in IE. Apparently MFI isn't playing nice with Firefox any more.

Edited 1 time(s). Last edit at 02/03/2012 06:38AM by 3offthecharts.

Wow - wish I had seen this last night.

However, I use FF only, and last night around 6PM I was working on a shop report for MF, and was able to upload my receipt without a problem.

~ + ~ + ~ + ~ + ~ + ~ + ~ + ~

Proud To Be A Soldier's Mom

Just in case this might help another person with this problem, especially if they are a MAC user....

After much back and forth with the Help Desk (pretty sure I've gotten an email from just about everyone who works there...most of them with conflicting info) what finally worked for me was to download an earlier version of Firefox. I got 9.0.1.

They had suggested IE, but the only version I could find for MAC to download didn't work.

One help desk person said the problem had been pinpointed to Firefox 10.0 and once I used a different version I was able to submit receipts again.

When I have trouble uploading, after due diligence, I immediately e-mail the scheduler the scanned docu. It always works for me. We do not have time to decide which browser to use or screw around with this or that. We will ending up making below minimum wage per time sent.

Sorry, only registered users may post in this forum.

Click here to login

Anyone having trouble uploading MFI receipts?

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine