Hi there,
Yesterday was a bad day shopping... I was ready to go out the door, and I couldn't get on a site to download the paperwork, so I send the scheduler a request to get my account corrected so I could get online later.
Well, bless her heart, she got it taken care of... and I was able to stop at a library and print out the report and was ready to go on my merry way.
Then I saw it.... two assigments I had requested that had due date of that day. They had been unassigned for days, but here, after lunch time on the due date, sits two jobs assigned with deadlines.
I emailed the scheduler and said I can't get these in today at last minute, cancel the shops. The scheduler was so accommodating... she said I could do them today. I said... sure... I can cancel all my shops in a city 120 miles away that are scheduled in advance for today, so that I can return to the city where I was yesterday to do two shops and lose money.
I said, NO, cancel the shops. Those shops sat in limbo for days without being assigned. I told the scheduler if there was a good excuse such as she was sick, hospitalized, or a death in the family... I would go out on a limb for those shops.. but failing to assign shops in a timely manner... that doesn't justify me going out on a limb to get your shop done.
Desperate to get the shops done at this point, the scheduler said they usually don't allow a third day, but in this case, she would extend the shop another day. Again, I said, my schedule if full in a city on Friday in a city that is over an hour from those shops, and that I wasn't going to cancel shops because they neglected to notify me in a timely manner. Notifying me after lunch time on a due date... isn't timely when the shop has to be finalize by 4pm.
Do other shoppers tolerate this type of behavior from schedulers? Do you do shops with less than 4 hours notice that you just happen to see assigned because you stopped at a library to pick up a scheduled shops forms???
I'm just curious to know where the audacity comes from with a scheduler that thinks like that???