Gas station business hours

Call or website:
If you have night audits to do, a lot of them, would you call each station to get their hours or would you use the station locator on the brand website to determine the hours?

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It would depend on how much leeway you have. In some areas around me the convenience store part closes at 10 PM or 11 PM for the safety of the attendant. The website would show that the station is open 24/7 yet if you need to make an inside purchase you may not be able to--or to check the restroom. I don't know of any in my area that close the convenience store earlier than 10 PM, but a phone call to the locations further along your route might save you a bunch of grief if you need to go inside.
In this case it was a 7pm visit for a location showing an 11pm close time.

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If it is out of town (all in town here are 24/7) and I could not find the hours on their company website, I would call a few days before visiting. For remote locations that I've never been to previously, I call when I map out my trip, which is usually a week or more before I make the visit. A helpful hint: if the gas station has a service bay, it probably closes very early.
Thing about that is- how do I know it has a service bay before I go there?

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Seriously, nobody cares that you're offended.
I'd call. I do a route for a company that the hours & days of operation listed on the website actually rarely agree with what's stated on the door.

You can always block your number. My enunciation & pronunciation is distinctive, so I ask friends to call when needed.

Oh if you're going to ask about the enunciation & pronunciation. I was raised in the military and my SIL is Korean. I was taught to speak without the 'American' accent, when using any language other then American English.

Live your life in such a way that when your feet hit the floor in the morning; the devil shudders...And yells OH #%*+! SHE'S AWAKE!
I would call. I've checked a gas station's hours online twice now and both times they were incorrect.
Definitely call! I just had 3 and the websites said they all closed at 5. I called and it turned out that 2 were open until midnight, and the other one was open 24 hours! I wouldn't have gotten that extra "evening" pay if I hadn't called.
Hours on the websites are very often wrong. I have learned to call.

Shopping Boston and North Shore MA
@AZwolfman wrote:

A helpful hint: if the gas station has a service bay, it probably closes very early.

What are you saying----->closes very early?sad smiley
A service bays means if your car needs servicing (oil change, flat tire, broken windshield wipers, muffler repair and other services requiring a mechanic, that area is closed. The service bays usually closes at 9 on weekdays or 6 on weekends. The service bay employees are also not employees of the Client . They are IC. The gas station is a retail of the Clients'.

Check to see If the gas station have different hours during the weekdays then on the weekends. A lot of people do that weekends partying or traveling, so some stations are open longer on the weekend. Call and find out for sure. smiling smiley

Edited 1 time(s). Last edit at 02/04/2016 01:50AM by sojo917.
I have found that the phone numbers on the paperwork might be to the company main office or the owner's cell phone. I usually get a completely different phone number when I ask during the audit.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
@Hoju wrote:

Thing about that is- how do I know it has a service bay before I go there?

The website usually says if the GS has a service bay. And it let you what times the service is "open". or when you call asked if they have a service bay.
I don't bother calling. Most of the phone numbers don't get answered at all or they are answered by someone with an accent so thick that I can not understand them anyway. The gas station locator that I use breaks down the hours for gas, c-store, deli/restaurant, service bay. I very rarely run into any issues. One location that I no longer do has Saturday and Sunday hours listed on the website AND on a sign in the window of the C-store but apparently they close when they want to on weekends if they are not busy. That's way too random for me so I stopped doing that location. And I no longer work weekends in most cases.
I use all website resources if the number is not answered. Don't forget that google maps also has a street view that often shows a photo of the station.
I'm certainly not going through that rigamarole for 75 locations.

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Seriously, nobody cares that you're offended.
More than once around here if business is slow you'll find a station that closes early despite "6 am to 10 pm" hours listed. I drove to a location about 40 miles away, got there at 6:30 pm and they were already closed for the day.

Her Serene Majesty, Cettie - Goat Queen of Zoltar, Sublime Empress of Her Caprine Domain
Out here (Boonies!), most gas stations close at 4 PM. I learned the hard way -- 150 miles from home, out of gas, no place to get gas, even though my shop was a gas station that was to be open until 7 PM!

Now I ALWAYS call.
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