Hello everyone hope your having a good day. So to get right to the issue. I did a shop for these guys last month. Now when I accepted it i read over and copied off all the information to be able to double and triple check so I missed nothing. It didn't say how long I would have to wait for payment but I went ahead and did the shop anyway.
Here is the issue I am now having. After doing a bit of research for myself on how and when they pay I found a few discrepancies which I have been trying to get an answer to from them. First I did find on their evaluator-contact information page:
"Payments will be issued on the 10th of each month for all assignments completed, per the guidelines for that assignment, within the previous calendar month; if this date falls on a weekend or recognized holiday, payment is issued the next business day. IntelliShop reserves the right to revise this schedule at its discretion."
Then I went to look at their shopper faqs page and it states this:
"Shopper Payments
When will I be paid for my shop?
Payment for your shops will automatically be sent through PayPal approximately 60 days after the last day of the month in which your shops were completed. We normally pay on the 20th of the month (or on the following business day). Selected shops may be sent to PayPal approximately 30 days after the last day of the month your shops were completed.
Please keep in mind that it takes PayPal up to 5 business days to process payments once they have been transferred. We ONLY pay via PayPal; no checks are ever issued.
For evaluations requiring some form of paperwork (receipts, associate business cards, etc.) we must receive your paperwork by the 1st of the month in which the payment will be made in order to get it processed in time to include your payment in that monthly payment batch. Any paperwork received after the 1st will not be paid until the following monthly payment batch."
But to be fair and try to get the correct information I did use their contact us form as a shopper and sent them an email asking about payment for my shop. Here is what I received back finally this morning from them.
"Hello,
All Shoppers are paid approximately 60-70 days (unless specifically
noted otherwise) from the date of the completed shop. Your Shopper Log
will show a "Payment Pending" status in the period that you are to be
paid. We pay on the 20th of the month through PayPal.
You will receive an email notification when payment is sent and you must
claim your funds within 30 days. All monies sent to PayPal require that
you accept payment before it becomes available in your account.
Please note that your Shopper Log is the record for all Shops that you
have been assigned while working with us. All Payment information is
included in this log. You may reference this information at any time.
Thank you!
Kimberly Fritsch
Office Manager
IntelliShop"
So now onto the biggest issue here. Do they know when they do or do not pay at all. It seems quite clear that they do not from their own web site and information which they put out.
I will say this has made it clear to me that I will NOT be doing any kind of shopping for them when they dont even have a realistic beleivable answer for anyone doing the work but they can sure send out email says "need done now help me please".
Once I get paid in what 6 months for this shop, I will be all done with them. This is just bad practice and I have since found others I know that have said this was their issue also and they won't do anything for them and have removed them from their list of places that they do shop.
Here is the issue I am now having. After doing a bit of research for myself on how and when they pay I found a few discrepancies which I have been trying to get an answer to from them. First I did find on their evaluator-contact information page:
"Payments will be issued on the 10th of each month for all assignments completed, per the guidelines for that assignment, within the previous calendar month; if this date falls on a weekend or recognized holiday, payment is issued the next business day. IntelliShop reserves the right to revise this schedule at its discretion."
Then I went to look at their shopper faqs page and it states this:
"Shopper Payments
When will I be paid for my shop?
Payment for your shops will automatically be sent through PayPal approximately 60 days after the last day of the month in which your shops were completed. We normally pay on the 20th of the month (or on the following business day). Selected shops may be sent to PayPal approximately 30 days after the last day of the month your shops were completed.
Please keep in mind that it takes PayPal up to 5 business days to process payments once they have been transferred. We ONLY pay via PayPal; no checks are ever issued.
For evaluations requiring some form of paperwork (receipts, associate business cards, etc.) we must receive your paperwork by the 1st of the month in which the payment will be made in order to get it processed in time to include your payment in that monthly payment batch. Any paperwork received after the 1st will not be paid until the following monthly payment batch."
But to be fair and try to get the correct information I did use their contact us form as a shopper and sent them an email asking about payment for my shop. Here is what I received back finally this morning from them.
"Hello,
All Shoppers are paid approximately 60-70 days (unless specifically
noted otherwise) from the date of the completed shop. Your Shopper Log
will show a "Payment Pending" status in the period that you are to be
paid. We pay on the 20th of the month through PayPal.
You will receive an email notification when payment is sent and you must
claim your funds within 30 days. All monies sent to PayPal require that
you accept payment before it becomes available in your account.
Please note that your Shopper Log is the record for all Shops that you
have been assigned while working with us. All Payment information is
included in this log. You may reference this information at any time.
Thank you!
Kimberly Fritsch
Office Manager
IntelliShop"
So now onto the biggest issue here. Do they know when they do or do not pay at all. It seems quite clear that they do not from their own web site and information which they put out.
I will say this has made it clear to me that I will NOT be doing any kind of shopping for them when they dont even have a realistic beleivable answer for anyone doing the work but they can sure send out email says "need done now help me please".
Once I get paid in what 6 months for this shop, I will be all done with them. This is just bad practice and I have since found others I know that have said this was their issue also and they won't do anything for them and have removed them from their list of places that they do shop.
Shopping from Denver, CO to Cheyenne, WY...gotta love the scenery along the way!!!!!