Market Force, how strict???
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If MF asks for a specific piece of data, it is not optional. You can try providing the description and see if they will accept that instead of the name. If they come back at you for it, offer to re-shop.
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"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
I think I may remember one....if its wrong will they ask me or will they just fire me?
Ditto what shopgal said! If they reject it, consider it a lesson learned. Most of us have been there and trust me, it helps you from now on. 
I would make sure it is right or I wouldn't put it. It would be worse to be wrong than to acknowledge you made a mistake and forgot to write t down.
I agree with CJ410, do not guess. The guideline will state whether a name is required, or description will suffice. They have a hardware shop that if you do not get two names (and no guessing), the report will be rejected.
Not my circus - Not my monkeys @(*.*)@
~Polish Proverb~
~Polish Proverb~
MF doesn't fool around with assignment guidelines. Sometimes they allow what they call a "variance", but from my experience, this wouldn't fall into that category.
I concur with the others. Do not guess at a name. MF can and has considered such an error a falsification in some instances. Submit the description, and see if it gets accepted.
Another hint for working with MF in the future for new shoppers: I've said it before, and I will say it again - do not offer extraneous information on your reports with this company. It can open a whole Pandora's box of hell.
I concur with the others. Do not guess at a name. MF can and has considered such an error a falsification in some instances. Submit the description, and see if it gets accepted.
Another hint for working with MF in the future for new shoppers: I've said it before, and I will say it again - do not offer extraneous information on your reports with this company. It can open a whole Pandora's box of hell.
_____________________________________________________________________________
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
If I do this wrong will they cancel my other shops?
Why didn't you call the location? Maybe you were lucky and he answered...in the past I used the trick "I was there today and I had an employee very helpful and I would like to send a good comment about him to your manager. Can you tell me where to write?...oh, I did not catch his name, he looked like...yota yota".
Well for one, the store would have been closed by the time I got home. It asks for the name and how I got it *smacks forehead* I guess there is no way out of this one?? 
How long till I know if its rejected usually?
They're pretty quick about that, usually in 24 hours.
_____________________________________________________________________________
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
Mandatory Names:
No exceptions to this rule. You have to ask for their names. And you have to provide full descriptions.
You have to report how you got their names, if they were wearing a name tag and what lead you to believe, with certainty that was in fact, their name.
It seems strict but certain "stores" want to make sure they credit the correct employee or give that same employee notice of correction.
No exceptions to this rule. You have to ask for their names. And you have to provide full descriptions.
You have to report how you got their names, if they were wearing a name tag and what lead you to believe, with certainty that was in fact, their name.
It seems strict but certain "stores" want to make sure they credit the correct employee or give that same employee notice of correction.
I got a pass on a MF shop. It was the cashier. I looked at her tag. Muttered her name into my recorder as I stepped away from the register. Got to the car to turn off the recorder and discovered it had shut itself off as I walked INTO the store.
I vaguely remembered there were five letters in the name and thought there was a double letter in there, like Holly or Jenny. So I reported what happened, that I had looked at it, and gave two guesses what it might have been, told them I had spoken it into my recorder and then discovered the battery had died.
I got paid and they never asked about it. Guess I got lucky.
I HATE when my recorders let me down. Note I said recorders plural. On that day the memory was full on one recorder and it never recorded a thing all day (it has to be plugged into a computer to see it's status, it's a spy pen), and my backup recorder's battery died as I walked into that shop. It was the last of 8 or 9 shops that day.
I vaguely remembered there were five letters in the name and thought there was a double letter in there, like Holly or Jenny. So I reported what happened, that I had looked at it, and gave two guesses what it might have been, told them I had spoken it into my recorder and then discovered the battery had died.
I got paid and they never asked about it. Guess I got lucky.
I HATE when my recorders let me down. Note I said recorders plural. On that day the memory was full on one recorder and it never recorded a thing all day (it has to be plugged into a computer to see it's status, it's a spy pen), and my backup recorder's battery died as I walked into that shop. It was the last of 8 or 9 shops that day.
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I pray it does not occur that the last thing I did before I died was vacuum the house or eat broccoli.
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I pray it does not occur that the last thing I did before I died was vacuum the house or eat broccoli.
Very strict. I'm used to reporting if a bathroom is dirty, but they have one type of shops where if you mention any bathroom issues and did not report them to the cashier your shop will be rejected. Period.
I haven't heard anything yet. Is there a place on their site that gives a status of whether your report was rejected or not?
No, there isn't. I have had two shops rejected with them. One I had to ask about when it wasn't in my pay(I shopped the wrong location so my fault) and the other they sent me an email about in a day or so(not so much my fault... the location didn't answer their phone ALL day). I have emailed the help desk to ask about a location that I questioned. I went ahead and did the report, sent a follow up email with what happened, and asked. They responded within a few days to let me know they couldn't accept the report but that I was still being paid.
So I got an email from them asking me for a few more details. But nothing was mentioned about the name.
I am fairly new to the Forum, Hi all. I have done many shops for Market Force but have not missed their question on a name. However, I would agree with offering to re-shop and make your report accurate. Names are just that; if that is the criteria, what haoppened to reading your form before your shop and highlighting critical and necesary information. That is what I do as a new MS. It has helped me get 10's on many reports thus far.
And I am proud to say that MSPA has their Silver Certification testing up and running in good order I must add.
I passed my certification recently! Hurray.
Also have recently done 2 involved digital shoots recently for banks, and also a majrt grocery chain. What a different experience.
When you have the chance , if you have not done so as a new MS, try one. It is quite an education of behind the scenes and what goes on where you purchase your groceries. A REAL EYE OPENER!!
That all for now - happy MS and I am off on vacation for a few in the Smoky Mountains of Tennessee.
And I am proud to say that MSPA has their Silver Certification testing up and running in good order I must add.
I passed my certification recently! Hurray.
Also have recently done 2 involved digital shoots recently for banks, and also a majrt grocery chain. What a different experience.
When you have the chance , if you have not done so as a new MS, try one. It is quite an education of behind the scenes and what goes on where you purchase your groceries. A REAL EYE OPENER!!
That all for now - happy MS and I am off on vacation for a few in the Smoky Mountains of Tennessee.
They are strict and don't pay too much, but lots of shops available. I once did a lunch shop and started 4 minutes early - no pay. I also once did a shop in NYC while traveling and I lost the receipt. I was blacklisted from that company's shops for almost a year! Had I known that, I would have just cancelled the shop instead of reporting it.
Once you figure out what you have to get, it's much easier.
Once you figure out what you have to get, it's much easier.
I did a casual fast food hamburger shop from MF over one month ago. They are now coming back to me over 5 weeks later, asking me for the color of the shirt of the person that I interacted with. Are they out of their mind??
One of there FF joint, "WE" shoppers must know the different between the colored shirts and the Grey/white shirt employee. So.................NO they aren't out of their mind.
Supply them with what they want. They might be testing you. You don't want to say it was a purple shirt, if it was not a purple shirt.
Supply them with what they want. They might be testing you. You don't want to say it was a purple shirt, if it was not a purple shirt.
If I need a name I call back and ask to speak to speak"Judy" and as always get a correct name i"
oh you mean Debbie ".
oh you mean Debbie ".
They seem to have added that as part of the cashiers description sometime between 4/12 and 4/25. I have already been paid for my April shops and that was never questioned. I am wondering if the client is questioning the report or found some inconsistencies in the cashier description.
For the fast casual locations in my area, noting that the cashier was wearing a shirt that was gray will be right at least 75% of the time. Seems like the majority of the staff members are either managers or shift leaders. So I don't see much benefit to the client in adding this question.
_____________________________________________________________________________
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
"Between stimulus and response, there is a space.
In that space is our power to choose our response.
In our response lies our growth and our freedom."
~Viktor Frankl
At the locations in my area it is opposite. Most of the crew members wear red.
I always wonder why they need so many managers/shift leaders on duty at once!
On another note, at the multiple humans burger place, there are two of them in my town. After awhile, I stopped seeing the one closest to me, and only the one on the other side of town. Now, I don't see that one, either. Suppose that means I was spotted? I still see the ones in other towns.
On another note, at the multiple humans burger place, there are two of them in my town. After awhile, I stopped seeing the one closest to me, and only the one on the other side of town. Now, I don't see that one, either. Suppose that means I was spotted? I still see the ones in other towns.
Practitioner of the Nerdly Arts.
StormCloud, once you do a certain number of Many Humans shop, you are permanently removed from that location. I don't know what the exact number is.
Same thing with the Fast Bear shop. I no longer see my local one, but see the next closest one which is, sadly, 35 miles away.
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