This is a genuine question. Is the use of exclamation marks a common thing in USA ?
Having moved to USA from UK a few years ago, the use of exclamation marks is very rare in English correspondence and used to highlight unusual things, i.e. an exclamation
I ask this because in normal correspondence from Shop assessors its used in almost every reply.
Is it just assessors who use it weirdly ?
I actually think they are far from friendly.
Thank you or Thank you!
maybe its just my take but the latter appears condescending to me , maybe its a cultural thing