Liked by: ArkLaMissshopping, cm
Liked by: JL-Baltimore, Miss Tori Shopper
Liked by: JL-Baltimore
I would never, ever take an assignment that is 2 hours away. 8 hours is insanity. With that said, yeah. Fight for the money. It's yours. You earned it.
Accepted a reset assignment at excellent pay per hour.
Long drive, 8 hours, so they also agreed to travel pay @$10 an hour (16 hours), and one night in hotel paid for by them. I figured, drive down Wednesday, work Thursday 8-12, drive home Thursday.
Thursday AM, found over 400 DVDs in the reset -- maybe over 500 (4 huge boxes, each with over 100 DVDs). Immediately called them and told them impossible to complete in the 4 hours. They said work the 4 hours, call and fill them in on progress.
I called after 4 hours, said 2 more would do it. They said they would OK 6 hours. Did complete at 6 hours. I submitted the report and called and said I didn't want to leave the parking lot until they reviewed the report and OK'ed it. Not like I'm driving 8 hours back if it's not OK, right?
Scheduler called me back and said I did part of it wrong (but I followed HIS instructions to the letter!); I told him I did as I was told, and he said, right, he knew that, the instructions were incorrect, would I please go back in and correct? I said yes, if I would be paid the same hourly rate. He said I would. I went back and redid part of the reset, to his specific instructions. He called again when I submitted the report, said it was perfect, he was approving the additional 1.5 hours pay. By then it was 9 PM (yes, 9 hours on a 4 hour job).
It was too late to drive home. I stayed there overnight. Got an urgent phone call, 7 AM, am I still in the area? Yes, why? Because job was done wrong, I need to redo it.
Different scheduler, different office, 100% different directions, totally opposite to what I was told the day before. Okay, I'll return to store and redo IF I'm going to be paid the agreed on hourly rate. Drove 45 minutes back to the store, redid the appropriate shop, submitted report, called the female scheduler who insisted job must be "100% for this client", and got the A-OK on the report, reached 100% as required. She said she would approve the one and a half hours it took to redo.
Both schedulers absolutely agreed the over time on the job was due to me receiving 100% conflicting directions, and that I would be paid.
So far, only pay approved is for 6 hours, my original 6 hours.
Would you fight for the additional pay, or let it go, and just never agree to another DVD reset?
If it matters, the difference is $225.