Thoughts? Opinions. Merchandising shop I did.
Warning: For Full Access Please Log In or Create an Account (Free)
It isn't unusual to visit a store and find the display hasn't been tended lately so I am not surprised by that and the MSC won't be either. They know they haven't sent anyone. As for outing someone for placing back stock where it doesn't belong, I would have done the same.as you. Decline to perform tasks outside the scope of the assignment and leave it at that. You don't know if you are being told the exact truth, anyway, so I wouldn't be too concerned. I believe others have reported that they used to have vendor route service and now it's been turned over to this MSC for tidying service and ordering is a separate process for the store (that they should be familiar with but are resisting because they want their vendor visits back).
I agree with Deedeez. One store I visited had merchandise in different areas of the store, like a stuffed animal by the register. it actually looked kind of cute in some spots, but I go by the directions I'm given.
This store also likes to load the display themselves and they completely overstuff it, so it made the inventory counting portion a real pain in the butt. They do sell pretty quick at this location, so in my opinion, if the manager wants to load up the display because she's there every day and I only go in 1x a month, then more power to her, I follow the guidelines as close as possible and they can do what they want after I leave.
This store also likes to load the display themselves and they completely overstuff it, so it made the inventory counting portion a real pain in the butt. They do sell pretty quick at this location, so in my opinion, if the manager wants to load up the display because she's there every day and I only go in 1x a month, then more power to her, I follow the guidelines as close as possible and they can do what they want after I leave.
The report asks if there are "alternate displays", and a place to photograph and count what you find. As long as the round/square/bouncer displays are filled properly, there is nothing saying overflow can't be placed somewhere appropriate if the store has a spot for it.
Unless I am misunderstanding you, you should have refilled the displays with the extra inventory and then merchandised, inventoried, and photographed the items you found around the store.
Some stores don't have space for back stock and put everything on the floor as soon as it arrives. We can't over stuff the displays, so I have stores that have allocated shelf space, and others that have bins. The large beanies are routinely placed throughout the store, which CI also finds acceptable.
Unless I am misunderstanding you, you should have refilled the displays with the extra inventory and then merchandised, inventoried, and photographed the items you found around the store.
Some stores don't have space for back stock and put everything on the floor as soon as it arrives. We can't over stuff the displays, so I have stores that have allocated shelf space, and others that have bins. The large beanies are routinely placed throughout the store, which CI also finds acceptable.
Sorry, only registered users may post in this forum.