What is the policy here on people lying about other forum members?

Hi there. Posting guidelines say this:

Be honest. Add a positive contribution to the community. No personal insults. You are responsible for all of the content of your post. Do not reveal the clients of mystery shopping companies. We're in this together.

And yet I had someone quite clearly breach this.

I made a post about what, to me, has been my worst-ever experience mystery shopping, in my 35th shop, and I wanted to know from more experienced mystery shoppers, if they have had worse.

On reviewing my post, I noticed that it contained some elements that, to a sleuth, could potentially reveal who I was, who the mystery shopping company was, and who the shop was, and so I edited it to try to get it just right. While it still said the same essential thing, I edited it to hide personal details a bit more.

Most of the comments were very positive, except for one that claimed that I had written dozens of these posts, each one topping the one before, that they were exaggerated, false, and over the top, and that it included one just the day before.

It was liked 3 times very quickly by other forum members.

The problem is that it wasn't true.

The post she was referring to was posted 10 days earlier, not the day before, and was about me not being sure what to do when a shop tried to scam me - quite a different topic to saying that something was the worst-ever, and I had never previously said anything like the idea that something was the worst-ever. While I complained about an evaluator being bad about 2 months ago, I didn't say anything to suggest that a shop itself was bad.

She then claimed that I had edited all of my posts to hide it.

I hadn't. My edits were aimed at protecting personal information - which some other commentators tried to extract from me, in ways that I felt were quite dangerous.

So what do we do with such a dishonest contributor?

It's clearly against forum rules, she did not apologise for her lying, and instead said that she hadn't lied and that I had somehow magically edited all of my posts to make it look like I hadn't said that when I had, and as for what had happened to the mysterious non-existent post from a day prior, I guess I asked someone to delete it for me?

Now, on other forums I am with, you get banned for that, so I want to know what the policies are of this forum.

If not a ban, does the lying comment get deleted? An apology? What happens?

Thanks.

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Simply block that person from seeing your posts and move on. Honestly, there are so many people in here that have such great information to offer but there is always one in every forum that has to be the A*hole. I feel we have all been targeted in one way or another for a post. I have certainly had words with another member and chose just to block them. The moderator is not very active so if you are looking for action, most likely not going to happen unless several people report that person. It has happened. People have been banned. In time, their own attitude will come back to bite them in the ass. There is always a negative nancy so best bet is to just brush it off, don't take it personal, move on. If you block them, they can't see your posts or comment on them. No more worries.
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