Becbrett123, I have just started working with them about 2 months ago. Please contact this Scheduler (Shannon Hagmann, at shagmann @ mercsystems.com) and see if she can help you. Shannon is a wonderful Scheduler and she answers her email right away.
I signed up for Mercantile via JobSlinger Plus, yet I never had any good luck getting help from their website (mercsystems . com), when I was looking to do work for their company.
I hope this information helps:-)
Wilson