eltonj,
Video and audio recorded shops have been going on for more than 20 years. If I understand correctly, the show had shoppers using a camera mounted in eye gasses. None of the major v-shopping companies would accept the video quality produced by those devices unless we used the high grade ones that undercover law enforcement uses, at several thousand $$$ a pop. Not bloody likely. If you wish to know about this very real, and growing part of the MS industry, please search here and on the other forums for "video." From what I have read, here and elsewhere, the show does no more realistically portray video shopping than it does skydiving. BTW, if it purports to be in California, did they mention that CA is a "two party consent" state for audio recording? That means that the bar staff must all have signed waivers stating that they knew that they could be recorded at any time on the job.
You will find, if you care to read, that video shoppers would be highly insulted by your remark, BTW. The sheer length of the interactions and the complexity of the scenarios for long format video and audio recorded shops take a high degree of skill to carry off. It is NOT the camera that is doing the shop! And, the shopper must be in top form because, of course, the recording tells the MSC and the client whether or not the shopper performed exactly as required by the shop instructions. No v-shopper I know (and I know most of the most active ones, and most of the v-shopping company personnel and trainers) has ever gotten instructions that included the type of behavior that I understand was portrayed in the show.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.