I was curious if anyone has done a mega airport shop where you get 10-12 assignments for a single day. You receive a gate pass so you can pass through security. There is a shopper fee and reimbursement for each of the shops.

Yes they are fun but quite tiring.

The hardest part is doing that many reports at the end of a very tiring day.

If they will let you have an extra day to do reports it makes it more worth it. Last time I asked for that extra day, and they gave it to me without even batting an eye.

According to my records, I completed 4 such jobs with 1 being 19 shops in a day; that's the greatest number I've yet to finish in a 24 hr. period. It was pre-agreed I'd have 2 additional days to submit the reports. The $374 appears to be quite a sum for a day until one factors the 19 reports, 1 took almost an hour, the 11 1/2 hrs. at 5 terminals and the 148 mls. round trip.

I used to do them quite often. It depends on the company you're doing them for. I was badged at one point by CSE, the company that gives you 2 days to do the reports. Many shoppers love going to one place to do so many shops. I, on the other hand, hate them. I don't mind the airport...love airports..but I detest the reports. Redundant info, too much detail required for simple interactions. PITA to me and not worth the complete next day or two it took me to complete all the reports.

You may enjoy them, but not me. I will do them once a year now or so, or if I have very little scheduled for a month.

Customer service experts will badge you to conduct frequent airport audits? How cool is that?
I haven't seen any mega shops in their posts.

I've been applying for some of the CSE airport shops and haven't gotten one yet. I emailed the scheduler with my travel schedule for the next month and at least got a dialog going but she said she has a month to fill these shops and if no one else applied for them she would give one to me. Is it really that hard to get your first assignment with them?

Customer Service Experts does schedule post security airport shops in which we provide access post security. Most lists consist of anywhere from 10-14 shops that you will complete in one day. We have recently increased our shop fee to $11 per shop, and have also raised the reimbursement fee for locations with purchases.



Our reports are used as training and coaching tools, and require the sequence of events of your interaction, as well as great detail. We have currently revamped our form to make it more direct and clean cut for our shoppers. We give each shopper 48 hours to input their reports. If an extension is needed, we are usually accommodating , as long as it is reasonable request.


For most airports you are escorted by an escort, or are provided a gate pass to get through security. Please know that we do not badge shoppers at all airports, but a select few, and we take a lot of factors into consideration before offering to badge you at these airports.



Also, if you happen to be flying or are badged at an airport please contact me with the airport and terminal as we have other clients with single locations post security across the country.



If you have any further questions, please do not hesitate to contact me.



Thank you!

Jenn
JenH@CustomerServiceExperts.com


If you would like to apply with CSE please:

- Go to our website (www.CustomerServiceExperts.com)

- Click on Mystery Shopping & Surveys

- Click on Become a Shopper

- Click View More under Apply to Shop With CSE

I have done about 300 of these and find them a nice little package deal. CSE is great to work with, although their reporting and editing standards are very high.