Not accepting a credit card that says "See ID" on the signature panel. Feedback please.

Recently I was doing a mystery shop at a large national client that most of you folks know about and submitted a credit card for payment. The associate turned it over, read the signature panel that says "See ID" instead of my signature. For some years I have signed all my credit and debit cards that way as an added layer of protection from theft and fraudulent use. In every case until then, if they looked the associate asked for my ID and took the card after comparing the name on my driver's license to the name on the card. This time the associate said it was the client's policy not to accept credit cards that aren't signed because it says exactly that on the card!

"# $ # %" was my reaction as I had three more shops at that same client in the next few hours! The associate said it was always their policy and they are now just enforcing it. Needless to say, I used another payment method for the shops that day.

I know this is a bit off topic. However, I'm not sure where else to ask for some feedback. Has anyone else has had a similar problem?

Thanks. smiling smiley

Happily shopping Rhode Island and nearby Massachusetts and Connecticut

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