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Had to think quickly on my feet today!

March 07, 2013 04:19AM
So I was doing a video apartment shop today, which is next to a big mall. Involved a recorded call first to get the target. Did that, all was fine.

Showed up to do the shop, video running. The target seemed to look at me kind of funny right from the beginning, even though I fit in with the place and demographic, etc...

During the walk to view the unit, the target asked me, "So, are you a shopper?"

My answer: "Well YEAH, I'm a shopper! I want to move right next to the mall, don't I? I can't wait to be able to WALK there now!"

Hee hee. Pretty proud of myself for that one!

ShopperShel

MSPA Gold Certified
Undercover Essentials Video Certified


Have video equipment, will travel!
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March 07, 2013 04:30AM
Good call!!! I will never understand the age old question of why these people don't understand that if they are being shopped, shut up, and shine with a textbook, stellar performance.
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March 07, 2013 04:32AM
Me either. Long, long ago when I worked for Godiva, it was pretty clear who the shoppers were based on the questions asked. It never even crossed my mind to ask them if they were the shopper. But you can be damn sure I crossed every T and dotted every I in an attempt to get a perfect score. Seems like a no brainer to me!

And for the record this is only the second time in 5000+ shops that I was asked this question.

ShopperShel

MSPA Gold Certified
Undercover Essentials Video Certified


Have video equipment, will travel!
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March 07, 2013 05:33AM
I'm waiting for someone to ask me so I can say, "What's that? Did I win something?" and look around like I'm looking for the hidden camera.

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I pray it does not occur that the last thing I did before I died was vacuum the house or eat broccoli.
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March 07, 2013 03:09PM
lol! Well done!
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March 07, 2013 09:32PM
You could do like I did and look down at your shirt or pants and say, "Oh my gosh! Did I leave a price tag on this? How embarrassing!" I did not have a price tag still attached, but it was something I wore for the first time, so it could have happened. The lady was asking me if I was a shopper. Ironically, I was shopping in a store for pleasure, not working. In fact, if that store is shopped, I need to find out which MSC does it because it is one of my favorite places to waste money! smiling smiley
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March 08, 2013 03:01AM
Instead of her asking you if you were a shopper, perhaps she should have focused on her performance?

Imagine you were not a shopper and she asked a prospective tenant, if they were shopping her..?

She smells so "unprofessional" I need to open the window.....sad smiley
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March 08, 2013 03:20AM
Sunnydays2....I hope that if I am asked that question at any point from now on, and when I have had just enough of a bad morning and big enough "cahoonies", I will pose your question to the person that may ask me that. I sure hope it is a video recorded shop. smiling smiley
Could you imagine......
Sales Agent: "Are you one of those shoppers?"
Shopper: "What are you talking about?...Who is shopping?"
Sales Agent: "Oh. I thought you might be one of those people that come out to see if we are doing our job or not."
Shopper: "No. I am just looking for an apartment. So, do you only do your job if you think "big brother" is watching you?"
Sales Agent: ......crickets.....crickets......crickets...

Okay, now I woke up from my dream. I think it would be nice to hear and see on video why a person that thinks they are being shopped performs so poorly on the shop that they are so convinced is occurring.
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