BusyBeeBuzzBuzzBuzz Wrote:
>
>
> The same MSC had the same, don't-complain
> instruction for another client. I did one of
> those shops. An employee made a huge mistake with
> prices. I did not complain but I was charged much
> more than I should have been. When I asked the
> MSC whether it would reimburse me for the
> overcharges, I was told I could/should have said
> something to the employee.
Your experience makes me feel even more inclined to no longer do non-reimbursement restaurant shops - damned if you do, damned if you don't. It takes the so-called 'fun' out of the concept of mystery shopping.