bgriffin Wrote:
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> nycrocks Wrote:
> --------------------------------------------------
> -----
> > FedEx always gets a signature when they deliver
> a
> > package.
>
> Not true. Just like the UPS and USPS systems, the
> shipper can require that the package be signed
> for. Perhaps people that you make purchases from
> who ship FedEx are also the ones that like their
> packages to be signed for, but it is not a result
> of the shipping service they choose.
On FedEx shipping forms, whether they are electronic or paper, in order for a shipper to request a package be left WITHOUT a signature, it has to be specifically requested. Getting a signature is part of the normal service FedEx offers included in the fee the shipper pays to use FedEx. With UPS and USPS, shippers need to specifically request a signature and pay an extra fee for it. So you can see the potential for lost packages is much higher simply because some shippers don't always realize UPS and USPS don't automatically collect signatures on delivery. And I have seen many UPS packages that had requested signatures on delivery left without collecting a signature. The UPS drivers are in a rush and just want to dump the packages, at least where I live. It may be different in your area.
There is a fairly new partnership FedEx Ground shipping has with USPS where FedEx drops off the package at the nearest USPS location and the USPS delivers (or is supposed to). I lost packages with this method and had no recourse.
Every single time I get a normal FedEx delivery, the delivery person comes to my door and asks me to sign, without fail. With UPS and USPS, it's up to the delivery person whether they want to walk up 3 flights of stairs to not leave my packages in the front lobby visible from the street for anyone to walk in and steal. With UPS, mostly they leave the packages on the first floor. Sometimes they don't even ring the bell so I don't know the packages have been delivered. Someone else lets them in the lobby door. Or they don't bother to ring my bell at all and just take my packages to my super next door.
There's a huge difference in the quality of service between FedEx and UPS.
Edited 1 time(s). Last edit at 05/29/2014 02:58AM by nycrocks.