your cashier's gender
Not on a shop, but I once met a person named "Chris" that I absolutely could not tell if it was a male or female.
If they were wearing makeup I'd put female. They could be transsexual.
If they were wearing makeup I'd put female. They could be transsexual.
Time to build a bigger bridge.
I wonder if a MSC would accept "transgender" for a description? I'm sure everyone at the store would know exactly who you are talking about then.
When I went to San Fransisco, the cashier at the Ghiardelli chocolate store was definately in "transition". I was not on a shop. I also could not tell if this person was transitioning male to female or vice versa.
That's like hair color
Ummmmmmm, rainbow???
Ummmmmmm, rainbow???
O.o o.O
Happily shopping New England and beyond!!!!!
Happily shopping New England and beyond!!!!!
You'd call them Androgynous. I've seen many young folks like that. Some may be gay and some are straight. Look at rock stars. Males with makeup etc. Females dressing masculine. We live in a different world now and the msc's should have another choice when asking for 'gender' (which is really how one FEELS inside), not the outward appearance. They should change that word from gender to s e x .
Edited 1 time(s). Last edit at 07/04/2014 01:35PM by Canuck.
Edited 1 time(s). Last edit at 07/04/2014 01:35PM by Canuck.
You could always do a panty check.
My idea of an agreeable person is a person who agrees with me.
Benjamin Disraeli
Benjamin Disraeli
I've had that happen. If the name doesn't help, I just make my best guess.
When a flower doesn’t bloom, you fix the environment in which it grows, not the flower.
Alexander Den Heijer
Alexander Den Heijer
For hair descriptions, I use two-toned or multi-toned and then list the various colors. What I sometimes worry about are the female employees who clearly are wearing wigs. Some of the women in my area change their wigs and weaves like we change our underwear. A purchase with a brunette one day becomes a return with a redhead the next day, and it is the same employee.
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“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
If you were absolutely not sure, I might note it in the report exactly what you saw. I am sure the store knows who you were referring to 
57carol Wrote:
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> I DON'T KNOW! The person had a feminine looking
> face with makeup, but a more masculine build
> (completely flat chest), and deep voice. The
> person was also dressed in a more traditionally
> masculine manner. I ordered my burger, and sat
> where I could stare for about 15 minutes at this
> person to try to determine how to answer. I
> finally had decided female, as the makeup clued me
> that the person probably wanted to appear as
> female, but it was a REALLY hard call. Then when
> inputting details from the receipt, I see the
> cashier's name appear as Rachel. So if the right
> person was signed on, I was right, but boy, oh
> boy, did I wonder for quite a while. Anyone else
> ever have this happen to them?
Maybe they were tipped off that there was going to be a mystery shopper that and and the manager told that cashier to dress to throw off.
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> I DON'T KNOW! The person had a feminine looking
> face with makeup, but a more masculine build
> (completely flat chest), and deep voice. The
> person was also dressed in a more traditionally
> masculine manner. I ordered my burger, and sat
> where I could stare for about 15 minutes at this
> person to try to determine how to answer. I
> finally had decided female, as the makeup clued me
> that the person probably wanted to appear as
> female, but it was a REALLY hard call. Then when
> inputting details from the receipt, I see the
> cashier's name appear as Rachel. So if the right
> person was signed on, I was right, but boy, oh
> boy, did I wonder for quite a while. Anyone else
> ever have this happen to them?
Maybe they were tipped off that there was going to be a mystery shopper that and and the manager told that cashier to dress to throw off.
It would help if every MSC gave us a field on every report to explain things. Just a comment box at the end of the report to explain anything that didn't quite fit the yes/no multiple choice boxes.
Maybe following up with an email to the scheduler is the answer. "I marked the cashier female but I'm really not sure because they appeared masculine in build and voice but was wearing makeup and women's clothing."
Let them decide what to do.
Maybe following up with an email to the scheduler is the answer. "I marked the cashier female but I'm really not sure because they appeared masculine in build and voice but was wearing makeup and women's clothing."
Let them decide what to do.
Time to build a bigger bridge.
That is when I look for any sign of an Adam's apple or the heavier brow ridge males have. If I am still not certain I will try to find some place to note it in the report or by email to the scheduler/company. The burger places we do seem to have the manager signed on to the register and the other employees using it as convenient under the manager's name.
Insight Wrote:
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> Alice Cooper is male.
Billion... Dollar Baby!
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> Alice Cooper is male.
Billion... Dollar Baby!
You coluld always give it the Crocodile Dundee test.
LIJake Wrote:
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> You coluld always give it the Crocodile Dundee
> test.
What's that?
-------------------------------------------------------
> You coluld always give it the Crocodile Dundee
> test.
What's that?
SunnyDays2 Wrote:
-------------------------------------------------------
> LIJake Wrote:
> --------------------------------------------------
> -----
> > You coluld always give it the Crocodile Dundee
> > test.
>
>
> What's that?
In one of the Crocodile Dundee movies he was in a bar getting hit on by a transvestite and when told that she is a he in drag, Dundee reached down and grabbed his/her crotch to check it out. Funny scene.
-------------------------------------------------------
> LIJake Wrote:
> --------------------------------------------------
> -----
> > You coluld always give it the Crocodile Dundee
> > test.
>
>
> What's that?
In one of the Crocodile Dundee movies he was in a bar getting hit on by a transvestite and when told that she is a he in drag, Dundee reached down and grabbed his/her crotch to check it out. Funny scene.
I had it happen on a Tommy Hilfiger shop. To this day I don't know if I dealt with a male or female. I emailed the scheduler and left it at that.
this occurs A LOT here in CO
Guess, then email the co and tell them how the person looked and
you could not tell .
Guess, then email the co and tell them how the person looked and
you could not tell .
I had a shop at the sunglasses store. The salesperson was definitely female (was actually very girly). However, she had purple hair. The dropdown list on the form had just the natural occurring colors (brown, black, blonde, etc.) and no other. I finally just chose black as that is what I think her natural hair color would be based upon her skin tone. Then put in the comments that her hair was really purple and said why I chose black as the hair color. I really wish there was a other or just a text field for hair color.
Shopping across Indiana but mostly around Indianapolis.
I just wish sometimes I could include a photo, it is a lot easier to take a picture of something than try to describe it, such as if they were not wearing dress shoes, or did not have a long sleeve shirt on. I have done some odd audits where there is a strict dress code. I have learned to take some pretty decent pictures with my cell phone.
I've mentioned this before for other reasons, but you can always try this old standby:
"Y'know, it's funny, you look JUST LIKE one of my daughter's friends. You can't be Chris."
(Make sure you use 'Chris.' It's unisex.)
Either they'll laugh and go "no, I'm _______" or just say no, in which case you can say "That's so odd. What is your name? I'm curious now." Do it really casually--you're just vaguely interested because, huh, it jogged your memory. Small world.
99% of the time, the name you get will be a surefire help. (If they do happen to be a Chris, follow up with "How funny! Mackenzie didn't tell me you were getting a new job." They'll then correct you that it must be a different Chris.) The rest of the time, well . . . you tried. This is also helpful if the employee happens to be transgender but doesn't have their name fixed on the receipt yet--your receipt may say Rachel, but the clerk may say Michael, and this can be important for identification (and courtesy to the clerk).
"Y'know, it's funny, you look JUST LIKE one of my daughter's friends. You can't be Chris."
(Make sure you use 'Chris.' It's unisex.)
Either they'll laugh and go "no, I'm _______" or just say no, in which case you can say "That's so odd. What is your name? I'm curious now." Do it really casually--you're just vaguely interested because, huh, it jogged your memory. Small world.
99% of the time, the name you get will be a surefire help. (If they do happen to be a Chris, follow up with "How funny! Mackenzie didn't tell me you were getting a new job." They'll then correct you that it must be a different Chris.) The rest of the time, well . . . you tried. This is also helpful if the employee happens to be transgender but doesn't have their name fixed on the receipt yet--your receipt may say Rachel, but the clerk may say Michael, and this can be important for identification (and courtesy to the clerk).
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