aggiejim72, let me divide and conquer your idiocy.
Jim states: "And wait until there is no line, because you want to give the employees a chance to meet McD's time to serve requirements. And if there are 6 cars in line at lunch then not only will you spend more time waiting but there is no way the location will get a good rating from corporate."
So the other 6 cars in line don't get their food in the allotted time but Jim sees no problem
with that and what could really mean their is a bigger problem behind the scenes and now
because Jim chose to wait outside the line, corporate won't know any better.
But according to Jim:
"I can look at the menuboard as long as I want, and then, as some real-world customers would."
Jim logic: Yes, every customer who goes to the drive thru sits in the parking lot and waits til there is no cars in line because somehow that decreases their overall wait time. Or, the same inside a store...waiting out of line decreases their wait time.
And the final nail in Jim's argument...he is clearly looking to get away with doing as quick as job as possible and does not care if the client gets a factual representation of situation that day.
Jim states: "Just act like you are looking at the menu from 10-15 feet away until you see an opening. Because the better the employees do the easier the report will be"
Hopefully Jim will be able to provide us with more of his real world time saving examples!
Mcdonald's U.S. sales are lagging and they are trying to figure out why. I think I found the answer. Stores that Jim visits are getting high scores during his shops because he does everything possible to give them the highest score possible because it is easier for him. Now corporate thinks the store is doing great with timings, customer service etc so they look to other reasons when in reality they were given a false picture and now it ends up costing them more money to find a solution to a different problem that doesnt exist, all because Jim decided that it would be easier for him to provide as high as score as possible.
Jim states: "And wait until there is no line, because you want to give the employees a chance to meet McD's time to serve requirements. And if there are 6 cars in line at lunch then not only will you spend more time waiting but there is no way the location will get a good rating from corporate."
So the other 6 cars in line don't get their food in the allotted time but Jim sees no problem
with that and what could really mean their is a bigger problem behind the scenes and now
because Jim chose to wait outside the line, corporate won't know any better.
But according to Jim:
"I can look at the menuboard as long as I want, and then, as some real-world customers would."
Jim logic: Yes, every customer who goes to the drive thru sits in the parking lot and waits til there is no cars in line because somehow that decreases their overall wait time. Or, the same inside a store...waiting out of line decreases their wait time.
And the final nail in Jim's argument...he is clearly looking to get away with doing as quick as job as possible and does not care if the client gets a factual representation of situation that day.
Jim states: "Just act like you are looking at the menu from 10-15 feet away until you see an opening. Because the better the employees do the easier the report will be"
Hopefully Jim will be able to provide us with more of his real world time saving examples!
Mcdonald's U.S. sales are lagging and they are trying to figure out why. I think I found the answer. Stores that Jim visits are getting high scores during his shops because he does everything possible to give them the highest score possible because it is easier for him. Now corporate thinks the store is doing great with timings, customer service etc so they look to other reasons when in reality they were given a false picture and now it ends up costing them more money to find a solution to a different problem that doesnt exist, all because Jim decided that it would be easier for him to provide as high as score as possible.
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There are no stupid questions, but there are a lot of inquisitive idiots
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When you try to please everybody, you end up pleasing nobody
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody