I wondered if that was not the case when check out was mentioned. Our chain has made check out, with the receipt under the door, so easy that most of the time all the guest gets is a thank you when they put the key on the counter. One of the clerks does ask if the guest got their receipt under the door. If they say yes she says "Your good to go."
To observe courtesy, organization and freindliness the shopper would have to ask about the room charge on the receipt to get any more interaction from the clerk.
Since I have not seen guidelines on this kind of shop I would think that something like our check out would be covered.
Just don't ask for directions. We have two clerks that can get you to the stop light at the end of the block and that is about it unless it is directions to where they live.