I'm reading an article on Yahoo on how WalMart is planning on winning back customers, and I read this:

The company also says it will also improve its staffing levels and start observing how associates interact with customers through a "secret shopper" program.

So do you think WalMart will do it themselves, or will they hire a MSC?

Here is another article explaining the plans: [www.businessinsider.com]

I can see the shop instructions now.
How to dress like a Walmart customer and blend in: [www.peopleofwalmart.com]

I have a WalMart in the shopping center I patrol so I shop there sometimes if I want something quick. I go through the automotive door because there are no customers there and they can take up to seven items. Otherwise I would have to go through the front registers where I have counted 84 people waiting for 2 open registers out of 10.

I feel bad for the employees if they get a shopping program. A lot of problems at their stores have to do with upper management and lack of sufficient staffing.

Shopping Walmart would be so easy, not just with the report but with blending in!! LOL.

This'll be interesting. All of the employees at my walmart give me angry stares when walking by. I've even had them yell and curse at me before!

where walmart has to actually complete for customers they began
heavily staffing their stores a couple months ago, especially in
Florida and some other southern states where Publix is a thorn
in their side.

They are working hard on rolling out their smart shopping to stores.
Once all product have rfid tags on them(a requirement walmart is
making anyone who wants to sell products in their stores do)you
can just put them in your bag, pay on your smartphone and leave.
No need to scan anything. Or if you want to pay cash stop by
a terminal and pay there before heading out.



Edited 1 time(s). Last edit at 10/17/2014 09:15PM by techman01.

Sad Walmart note a lady was just killed in the parking lot of a Vegas one this afternoon. Hit by a car.

I've seen a lot of ass crack in that place

I guess it would be a shitty assignment for shitty pay. They squeeze their vendors to the point that products sold on wal marts shelves are not the same quality as product with the same packaging sold on other supermarket shelves. I'm sure they'd do the same with mystery shoppers.
My guess is that it would be a five dollar job for a three hour affair.

The problem would be finding someone to help you in the store beside the cashier and customer service. The pay $2 with 50 cents reimbursement.

Interesting. I wonder how I'd write up my most recent interaction. After travelling the store for 20 minutes looking for someone to help get down a kid's bike from a top display rack, and finding one stocking dog food clear across the store, I then waited another 15 for him to meet me back by the bikes. He farted twice, loudly, in the 30 seconds speaking to me about which bike I needed, and then three more times, even more loudly, getting the bike down. Then disappeared the second the bike tires hit the ground. And somehow, even though I pointed out the exact bike, he got down the wrong one. I was stating this as he was running away and he didn't stop.

I was then left in a funky-smelling bike section with the wrong bike, and had to hunt down someone else to get the correct bike. Another 30 minutes wasted.



Edited 1 time(s). Last edit at 10/18/2014 05:13AM by BBird0701.

I've heard the one store Walmart truly fears is Aldi.

techman01 Wrote:
-------------------------------------------------------
> where walmart has to actually complete for
> customers they began
> heavily staffing their stores a couple months ago,
> especially in
> Florida and some other southern states where
> Publix is a thorn
> in their side.
>
> They are working hard on rolling out their smart
> shopping to stores.
> Once all product have rfid tags on them(a
> requirement walmart is
> making anyone who wants to sell products in their
> stores do)you
> can just put them in your bag, pay on your
> smartphone and leave.
> No need to scan anything. Or if you want to pay
> cash stop by
> a terminal and pay there before heading out.

James Bond 007.5 Wrote:
-------------------------------------------------------
> I've heard the one store Walmart truly fears is
> Aldi.

I'd rather go to Aldi than Walmart any day of the week. They may not have a great variety to choose from, but they have all the staple goods under thier own label and I have found almost all of them are equal to the name brands. About the only things I won't buy there are the boxed mac'n'cheese, the Bremer branded frozen pot pies and other pre-processed frozen stuff. The seasonal German food from this months Octoberfest selection is the best of the year and I freeze some things to allow me to enjoy those items for the next 6 months. They also rotate stuff in every week as a special buy item and then reduce and clearance it aggressively as they have very limited slotting.

Almost all my staple pantry stuff is Aldi branded. Walmart cant even come close on pricing.

Even thier rising crust frozen pizza's taste better than Papa John's and are $5 for a 31 oz meat lover pizza.

I LOVE Aldi too, so much so that I take the ridiculous fee for their shops since I am already going. Nice employees, great prices, in and out in minutes. The only thing I dislike is the excessive packaging on produce, but I recycle it so it's no so bad.

"Any" let me repeat "any" pizza beats papa johns. Walmart, Aldi, Drainage sewer.

they get what they pay for.....plus now they are cutting more benefits...I don't and won't shop walmart....would I do a shop there???? for the right amount, yepper! i would suspect they will use their "own" people though.

Shopping at Walmart drives me crazy. My husband once told me that he doesn't like me shopping at Walmart because I always come home in a bad mood - LOL. There are never enough cashiers and heaven forbid if you have an item without a tag and they have to call someone to check the price. The last time I was there, I stood in line for 20 minutes for a self-checkout. When I finally scored one, the damn thing froze up and a manager was called to reset it. Another 10 minute wait. When the manager couldn't get it to work, she actually told me to get back in line and wait for another one to become available because the gal watching over the self-checkout lanes had to take a break. I asked the manager to check me out and she told me that she had other things to do. I told her forget it and left. I haven't been back since.

A friend was fired from Walmart after working there for seven years. She accepted for return a laptop even though the customer did not have a receipt. Apparently he purchased an extended warranty policy which he presented to prove he purchased the computer at Walmart. My friend talked to her supervisor, who authorized the return. Yet, my friend got fired and nothing happened to her supervisor. They fired my friend knowing that she was a single mother, attending college classes at night and working full time. Walmart does not give a hoot about their employees.