Have any of you ever written in your report that the person you are dealing with on the mystery shop has bad breath, body odor or too-strong cologne? I never have. Putting myself in their shoes, how would I feel if my boss told me that a customer/mystery shopper had complained about the way I smelled? Some bosses would fire someone for that. Maybe it was just a one-time thing. As a woman I used to work with used to say (because one of our coworkers was "weird"
, "There but for the grace of God go I." I've been surprised, though, how often it happens during my shops, and I don't have a sensitive nose. You'd think that a person who works with the public would be extra careful about hygiene. By contrast, on one of my shops, I had to interview a man who used one of those breath strips from a major mouthwash company six times during the shop. I'm sure I didn't make him nervous. It seemed to be a habit.
, "There but for the grace of God go I." I've been surprised, though, how often it happens during my shops, and I don't have a sensitive nose. You'd think that a person who works with the public would be extra careful about hygiene. By contrast, on one of my shops, I had to interview a man who used one of those breath strips from a major mouthwash company six times during the shop. I'm sure I didn't make him nervous. It seemed to be a habit.