Self-Discipline Rules that I Try to Follow in MSing

I came to the board to rant...before the situation has presented itself fully. Instead I read a bunch of rants. So I changed my attitude. Instead I will post some rules that I try to follow.

The only thing you have control of in your life is your attitude. Victor Frankl....read his work.

If I am bored or do too many shops that I am finding out that I am taking shortcuts, getting bored, or not giving it my best, better that I should take a break rather than screw it up.

I did phone shops the last two days. Took a break from driving around. Made an impression on a scheduler or two. That's a good day in my book.

Try to do the best job you can. Do not let the MSC affect your professionalism. I've jumped to conclusions about companies, but in retrospect I've gone back and reviewed their criteria for evaluation and found why I scored an 8 instead of a 10. Clarity is good.

I wanted to sound off today. I am glad that I did not.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230

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Thanks for the post.

I did a "special order" clown shop yesterday, forgot to make it a special order before they rang it up. Thus my receipt does not reflect the special order. I did provide a comment that I requested the change AFTER I had my receipt. If I do not get paid, I know it is my fault. I think that makes my second mistake in ordering over two years, not too bad.

My one other mistake was FG's out cheese on my regular burger. I like cheese, so I did not complain. I was told I did not follow the guidelines. I could have lied about the cheese, but felt better about reporting honestly and learning from my mistake.

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson

You may be okay. I did that once (on the clown shop) and they did not spike the shop.

I always order FG with cheese, but haven't done one in several months. Do they not allow that any more? Bad enough we had to go without pickles for awhile (that was the last shop I did) but no cheese?

Time to build a bigger bridge.

@dspeakes wrote:

You may be okay. I did that once (on the clown shop) and they did not spike the shop.

I always order FG with cheese, but haven't done one in several months. Do they not allow that any more? Bad enough we had to go without pickles for awhile (that was the last shop I did) but no cheese?

They allow it, but what I did wrong was not make them fix the mistake. The guides say if anything is wrong, you have to ask them to fix it. I could not lie to them and say I am allergic to cheese, I eat cheeseburgers there all the time.

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson

When in doubt resort to honesty.

@isaiah58 wrote:

They allow it, but what I did wrong was not make them fix the mistake. The guides say if anything is wrong, you have to ask them to fix it. I could not lie to them and say I am allergic to cheese, I eat cheeseburgers there all the time.

I wouldn't feel like I had to give a reason why I need the order fixed. Just say, "I didn't ask for cheese. Can I get the burger made without cheese?"

@MPorter3112 wrote:

I wouldn't feel like I had to give a reason why I need the order fixed. Just say, "I didn't ask for cheese. Can I get the burger made without cheese?"

I agree. I just messed up and thought it would be fine to not say something. Now I make sure to check everything at the counter.

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson

@MPorter3112 wrote:

I wouldn't feel like I had to give a reason why I need the order fixed. Just say, "I didn't ask for cheese. Can I get the burger made without cheese?"

Why do we always feel like we need to give the other person a reason? I'm slowly learning to just ask for what I want ... without explainations.

@isaiah58 wrote:

I agree. I just messed up and thought it would be fine to not say something. Now I make sure to check everything at the counter.

If you stand at the pickup counter and inspect the hamburger for all ingredients, I don't think there will be much mystery in you being the mystery shopper. The counter inspection is to verify you got the right size fries and there is a burger in the sack.

If the toppings are wrong, then you go back up to the counter after you have sat down and "discovered" the problem with the toppings as a normal customer would. I might even send the burger back with the first bite taken out of it. This will assure a complete remake of the burger and a second helping of fresh fries.

I had a sandwich made wrong once. Took it back. Only got the sandwich remade, no new fries.

.
Have PV-500 & willing to travel.
"Answers are easy. It's asking the right questions which is hard." (The Fourth Doctor, The Face of Evil, 1977)

"Somedays you're the pigeon, somedays you're the statue.” J. Andrew Taylor

"I have never met a man so ignorant that I couldn't learn something from him." Galileo Galilei

@James Bond 007.5 wrote:

I had a sandwich made wrong once. Took it back. Only got the sandwich remade, no new fries.

I would have complained now the fries are cold. Get the fries, now the burger is cold, that is if you ordered a burger. Then repeat till you get both hot and fresh. Oh and you are the customer and the customer is always right Except when he isn't.

************************************************************************************************
It isn't always true that the squeaky wheel gets the grease. Sometimes the squeak is so bad that the wheel is replaced.

I went to one of these shops. I got my order in the fastest time ever and realized I was at the wrong location. Deflated, I sat down and realized I had another one to do ( I could have postponed until the next day). I opened my burger and found no paddies in it. Of course I asked for a refund.

@2stepps said:
I would have complained now the fries are cold. Get the fries, now the burger is cold, that is if you ordered a burger. Then repeat till you get both hot and fresh. Oh and you are the customer and the customer is always right Except when he isn't.
***************************************************************Lol 2stepps... I think all that complaining would draw a lot of attention to yourself, which we are really not supposed to do. Maybe better to just ask for fresh fries the first time you take back the burger...

Edited 2 time(s). Last edit at 02/01/2015 11:26PM by BelindaC.

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Self-Discipline Rules that I Try to Follow in MSing

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