Ya, and I am sick of it, too. If they don't answer, I have just cancelled the shop. I can not spend time and worry to see if they answer my question in time. (Rare). I mean, questions arise, and they should care. GFK is horrible at answering e-mail (maybe Dante is excluded from this but he is not a scheduler for me). Gapbuster usually answers right away, so some are good. Today I called a shop and their line was disconnected. It is a bank and I am fairly sure they are gone. I have written and called 2 schedulers for this particular MSC, and so far not a miniscule response on what they want me to do. I am not going to bother going over there for a $3. closed shop fee or something--especially after I have wasted so much time calling and writing. I will probably try to ignore their requests for shoppers in my area, in the future, due to this practice. I believe that part of a scheduler's job should be reading emails, thoroughly, and answering them the same way. We have time restraints, too, and taking the time to write should elicit a timely response. That's what I think.