@CandaceHart wrote:

Thank you! I pride myself on maintaining my professionalism, even when the SS company does not. kind of ironic, wouldn't you agree?

@scanman1 wrote:

It is possible that the MSC's client is the financing company and the store itself is being shopped to see if they are offering the financing companies product per contract. The MSC likely has no contact whatsoever with the store and is two parties removed from them. I saw the list of companies and many were privately owned single shops that would not have anything to do with an MSC.

@myst4au wrote:

I know which MSC this is (unless there are multiple MSCs with the exact same scenario with the exact same high fee) and I have done over 1100 shops for them. Once in awhile something goes awry like a teller who refuses to tell me their name and I don't get paid even though I argued that they client would want to know if the teller is violating their policy. So, I lost $12 and was unhappy. I would be even less happy if I didn't get paid $200 like the OP, but in general I am very pleased with this MSC despite rare (in my case) glitches. I am sure that at least one MSC pays $3 to clean up their lists, although it defies me to understand why the client gives them a list of stores which include ones which have either closed or never opened. I have never done them. On the other hand, with the MSC in this thread, I have been paid the full fee when I went and found the branch closed due to a power outage (I took a photo of the sign on the door) and another time when the branch had been robbed (I took a photo of all the police cars). I still don't understand what really happened in the case that the OP described, and I personally feel that she should have received a fee for ferreting out the information, but I personally do not think that the MSC is cleaning up their list. Something went wrong. Stuff happens.

@JASFLALMT wrote:

Here's what happened to me with the same MSC:

Last week I was assigned the credit card shop for a bank card at a hardware store in my area where I was to purchase an item over $200 and I would receive $200 reimbursement or I could return the item later. I was to research to find the item I wanted before going, then apply for the card at the register (the cashier was supposed to ask me if I wanted to apply). I drove all the way to the city where the store was located, went inside, found the $201 air purifier I wanted to buy, and went to the register, only to find that this hardware store did not offer the brand of bank card I was supposed to be applying for. The guidelines did not state it was my job to research whether or not the location offered this particular bank card, only that I had to research the item over $200 to purchase. I went out to the parking lot and called the scheduler, who told me not to do the shop and he would find another one for me to do in my area. He removed the shop and added a different location for the following day. I researched the other store the next morning, found an item, and then on a whim decided to call the store to make sure that they offered the bank card I was supposed to apply for. Guess what? They didn't. I let the scheduler know that this location did not offer the bank card, either. He removed the shop, and since I was going out of town the next day, I didn't have time to pick up another location (which is just as well because I would have been highly irritated to find a 3rd location that didn't carry this card). So altogether I put about 3 hours into this shop with no pay, wasted time that I could have used to perform other shops and make money. I emailed the scheduler and stated that I felt I should be compensated a fee for my effort and time, and he asked how much, stating that he would ask his supervisor. I replied that I felt as if $25 would be appropriate. Never heard back from him. I think I should get paid considering it wasn't my error and I followed the guidelines properly. I am guessing it's not going to happen, though. Oh, and two days later they reposted the second location even though I had let them know that this store did not carry the bank card I was shopping!!!! Why on earth would an MSC post shops that involved getting a particular brand of credit card without making sure that the locations they were posting indeed did use financing from this particular bank? And why repost the same location after being notified that the store did not use that bank card for their financing? Frustrating.