Usually, if your shops were completed correctly, they are still paid as scheduled, even if you are deactivated. Deactivated just means you can't take any new shops for them. But of course it depends on the company, shopper, and situation. As far as who to contact, if no one on here knows of someone at Intellishop who specifically deals with deactivations, I would advise contacting a scheduler. Even if they don't handle it, they can usually point you in the right direction or forward your e-mail to the person who does handle it. Since Intellishop uses the Sassie platform, they might have a Shopper Citation section on the main screen right above your Shop Log. If so, look at the most recent citation on the list, which will probably contain the reason you have been deactivated. Usually that will also list the scheduler who gave you that citation. Contacting that scheduler might be a good place to start. Hope this helps.
Happily shopping the Pacific Northwest. Shopping since 2013
