Becoming a scheduler

How does one become a scheduler? What are the requirements and can it be a work from home job?

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ACL just put out feelers for one. The hours are brutal, the pay works out to about $9 an hour at the most, and you get lots of aggravation. Sounds dreamy, doesn't it?

Kona Kathie

I spoke with a scheduler recently. She said she is basically on call 7 days a week, has a direct boss and probably doesn't make as much as me. The positive is that she does work from home. She also works with a lot of unreasonable shoppers. She didn't say that but I'm sure she does, based on many of the posts on this forum. Don't think I would trade jobs.

Aren't there a lot of shopping jobs that you can't apply for if you are a scheduler, editor, or employee of an MSC though? You're trading possible well-paying evaluations for a more steady but crappy job.

@Evalu8this wrote:

Aren't there a lot of shopping jobs that you can't apply for if you are a scheduler, editor, or employee of an MSC though? You're trading possible well-paying evaluations for a more steady but crappy job.

Possibly, but it's resume fodder. If you want to move up, actual employee is a more 'respectable' job than mystery shopper. The employees also aren't really required to remain anonymous unless they're also shoppers, though they are also bound by confidentiality agreements. Some may also prefer a regular income, even if it's a bit smaller, to the uncertainty of which jobs might be offered or not offered in the next x amount of time. Some of the schedulers I know are also disabled and work from home, which works better for them (in some cases) than shopping.

Edited 1 time(s). Last edit at 12/20/2015 01:29AM by OceanGirl.

I love the freedom of being a shopper. I did the editing thing for awhile but it's painfully restrictive and confining. Being a scheduler has to be even more so. I know that I love schedulers who are available on weekends and respond to emails within a few hours or hopefully less in case there is a snafu in the shop or I have last minute questions before a shop, don't you all? If I were a scheduler, I would hold myself to those standards of availability. But I love to go on lengthy vacations (sometimes out of the country), and I sure wouldn't want to be stuck at home 24/7, or ever have to deal with any impatient or disgruntled shoppers. Our scheduler is our first point of contact, and when the guidelines and report forms are incorrect or inconsistent, we rely on our scheduler to straighten things out and sometimes we hold them accountable, even if they weren't the ones who wrote the guidelines or report forms. I don't think it could pay enough for me to consider it.

Don't schedulers sometimes get commissions and bonuses for scheduling lots of shops, though? I would think that if someone has a real talent for it and/or is very persistent, they could probably make a fair bit more than they would by MSing.

Edited 1 time(s). Last edit at 12/20/2015 03:46AM by OceanGirl.

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Becoming a scheduler

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