Editor rejected report for non-guideline requested name to be added

I did a hotel shop where the guidelines and comments were emphatic about wanting names for every person with whom I interacted. At the end of the shop I was referred to a staff member who would be in subsequently. The editor bounced the report and wanted the name of that person added. Has anyone else been forced to insert names of persons with whom they did not interact during a shop?

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I have been asked for the names of investment advisors and mortgage bankers to whom I was referred, but never met during my visit to banks. I have even been asked if I got their business cards and to submit them if I did. Is that what you are asking about?

Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008
There is one brand of shop that requires you to ask about renting a conference room or a block of rooms. Often I am referred to the sales manager and usually am only given the title. I'm just guessing this is what has happened and now they want the name?

There are reasons that a body stays in motion
At the moment only demons come to mind
Maybe you could call with the "I can't remember his name, but he was there yesterday and I was waiting to talk to him about booking a conference room" scenario. It would save the drive.

Now scheduling travel shops for the day after Christmas through mid-January.
Sounds like the same MSC/MSP assignment. Yep, they added the request for the name, but it was after-the-fact, and added by the editor upon review. It's just that I've never experienced and ex-post-facto demand for something not spelled out in guidelines or comments. Thanks for the reply.
Thanks for the idea. However, in this case, I had already completed the overnight stay and was back home 100 miles away. Fortunately, the marketing brochure I was given contained the card of the person to whom I was referred.
@FrankInDe wrote:

At the end of the shop I was referred to a staff member who would be in subsequently. The editor bounced the report and wanted the name of that person added. Has anyone else been forced to insert names of persons with whom they did not interact during a shop?

If I were referred to a staff member, whether I interacted with that person or not, I would have included his name. Being specifically referred to someone seems very relevant to the shop to me. For example, if I asked for something and was told "John says that is not possible," but I did not interact with John, only the person repeating John's words to me, I would have included John's name. Or, if I was told that Sally would have to help me with something, but Sally then never arrived to help me, I would have included Sally's name.

You might try calling the hotel and relating that this person was referred to you but did not arrive before you left and ask the name, stating you plan to contact him about .....

Have you just told the editor that, although the person was referred to you, you did not write the name down and you do not remember it?
In this scenario a lot of times they don't even tell you the name. When you're at the desk you mention something like "I have a meeting I need to host in a few months for 30 people, do you have a conference room that would work for that?" A lot of times they'll give you a real reply, sometimes they say, "you'll need to talk to our sales manager about that and she's not in." Since you don't actually need to talk to them I've never found it necessary to get the name. The scenario is looking for how the GSR handles the situation and if they are just blowing people off or actually trying to increase sales. The actual name of the person they refer you to isn't material to that.

There are reasons that a body stays in motion
At the moment only demons come to mind
Thanks. And no, I did not tell the editor that because, being conscientious and diligent, I had the brochure with the card of the person to whom I was referred so I added that. What comes to mind is that I'm sure there is only one Director of Marketing for a facility of its size (55 rooms), so the client would obviously know who that person is that they hired for the job. Oh, well - my hair is too gray to continue to worry about it. But I will be super cautious next time to get every name I possibly can - and view every roster posted in such a facility. :-)
The subject line says the report was rejected. Was it returned for the name and eventually accepted?

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