One Email is Enough, Please

Schedulers, please do Not inundate my email with 10-12 copies for the same shop, one for each location. If we are interested, we are smart enough to click the link for the state to see all the cities listed. And please, do not do this once or twice a day. Another pet peeve is: Please indicate on the Subject line the specific requirement for the shop. For example, if it requires that I have a Ford/Lincoln car to do a service, by all means, please say so on the Subject line so I do not waste time opening the email. Please do not say something catchy on the Subject line, then when I open it, find out I do not qualify or cannot do it at all. If the job is gender specific, age specific, or any special requirement, please say so upfront. And finally, please do not send me shops 500 miles away. If I am traveling there and I want to do shops, I know how to go to your Job Board and look for shops in other locations.

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Add to that... Please do not e-mail me notices about the same shops (especially at the same location!) over and over again. We don't need to receive the same message day-after-day. We certainly don't need to receive the same message more than once a day and by no means do we need the same message several times in the same hour!

Any MSC/scheduler who can't seem to manage their (over)use of e-mail really ought not be in the business of scheduling things.

Maritz suckered me into calling them today. I got a message in my shopper message center asking me to call. I had just submitted two shops with them and thought it was about those. Turns out they wanted me to accept another shop. What a waste of 8 minutes waiting on hold. I had received emails about the shop and seen it on the board already!

But please do send updated emails when you are offering a big bonus. Or, better yet, call me.

I don't return calls/emails to Maritz (or most MSC's) unless they leave a specific message. If no bonus if offered, I really have no need to speak to them.

Add: don't send me 16 emails a day for a steak dinner shop when you know I don't do food shops!

Don't send me emails for a shop location that I just did yesterday.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton

And don't send me emails for shops where I don't speak that language, or I'm to old for, based on the profile information YOU required me to complete.

I don't expect schedulers to research my age, gender, preferred type of shop or various other things about me before sending an email, but it's nice when they filter by location. I will say, though, that if I get more than one email for the same job, it makes me think that the emails are less important and I'm more likely to delete them without reading them.
One email about a retail shop that is available piques my interest. Five emails from the same scheduler within 3 minutes of each other about a retail shop that is available all get deleted.

Shopper in California's Bay Area

Really, Cali? I expect them to research all of that plus know how much I will do the shop for. I also expect them to be sure to change the font to my favorite color. When they don't, I feel like they don't care.

I don't expect them to research it either. I expect the program platform they use to. Otherwise, what's the point in providing the info?

There is a significant flaw in the software used. The capability to filter should be built in, but apparently is not. It would make life simpler for schedulers and shoppers, alike.

@TeriW wrote:

There is a significant flaw in the software used. The capability to filter should be built in, but apparently is not. It would make life simpler for schedulers and shoppers, alike.

It may not be the software. It could be as simple as a scheduler not ticking box - e.g. apply language filter - before pressing the blast button.

Computers may be programmed to do many things, but if a human does not ask them to do what they are able to do it is not the fault of the computer.

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