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Cannot Register Gold Certification with ANY mystery shop companies!

July 30, 2016 03:54PM
I have not been able to register my Gold Certification with ANY mystery shop companies. I am very frustrated and disappointed. For months, I have waited for a response from MSPA but all I have received is an automated email saying that my email was received. I have contact them three months in a row. Has anyone else experienced this issue? I have tried both primary and secondary email addresses and even tried changing the address on the mystery shopping companies (which I could not do for many as they require your address match your Paypal account).
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More About Certification
July 30, 2016 04:54PM
Darlene,
I responded to your question in another area of the forum. No need to post it twice.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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July 31, 2016 02:21AM
I had the same problem. Eventually I got an email response saying that they are aware of the problem and are working on fixing it.
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July 31, 2016 02:00PM
Anne,
They have been working on this problem for several years according to old posts on the forums.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Reply
July 31, 2016 03:47PM
Well mine wasn't for Gold but for the Intro to Mystery Shopping which I think is replacing Silver. Please correct me if I am wrong.
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July 31, 2016 03:56PM
I have been wondering if the system has also not been accepting the much-touted new versions of MSPA certifications and have asked elsewhere on the forum for information about that. So a big "thank you" for confirming what many have thought.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Reply
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