I look in my shop log after performing a shop that I spent nearly two hours completing. I got twice notices from the editors to make corrections and I made the corrections. I pretty much wrote them a novel after the second request answering all of there questions. I try to send back to the editors and the email does not work. They say that I did not make the corrections even though I did make the corrections for a senior living place. They do not even tell me that the second updates that I made were not good enough.