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Help Needed---Maritz Shop (resolved)

January 28, 2017 11:38AM
I completed a Maritz gas station shop but am unable to figure out how to enter the results. I have all the pictures, the security code, and the responses ready for the questions on the survey but cannot access how to enter the report. Can anyone provide advice? Many thanks.

Edited 1 time(s). Last edit at 01/29/2017 07:30PM by queenie1.
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January 28, 2017 11:45AM
Call them

And just like dust, I will rise.
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January 28, 2017 11:50AM
Yes, I will give them a call later this morning. I don't know what state they are located in and what the time difference will be. I am on the East Coast. Thank you for your quick reply.
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January 28, 2017 12:09PM
It would help if you told us where you're getting hung up. Also, they are central time.

______________________________________________________________________
Seriously, nobody cares that you're offended.
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January 28, 2017 12:47PM
It was a gas station after dark shop. I log on and see it on my current jobs. I hit the link and all I can get to is the job requirements, details and an option to print the survey, which I had done, so I have the security code. I can't locate any links to access the actual survey so that I can input my answers and to include the photos I had taken. I haven't done any shops for this company in months so I can't recall how it had worked in the past and none of the shops for this company were ever for a gas station.
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January 28, 2017 02:25PM
If you're not seeing the "report" link on the shop home page, that usually means that it was done before it was supposed to be done and can't be reported yet.
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January 28, 2017 02:29PM
Or..it could mean you did not take the required quiz. Your best bet is to call them and they can reset the quiz, if that's what the problem was.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain
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January 28, 2017 02:33PM
Thank you both for your replies. I had taken and passed the quiz but maybe I need to retake it in order to proceed with the report. I will give the company a call in a little while. I appreciate your help!
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January 28, 2017 02:47PM
Sorry if you are offended, but I usually overlook the obvious. and maybe you are too. Look at the header info, name address etc, Right under that is a "table" It is very likely you are overlooking this as just part of the layout or decoration of the page.The table has four heading Review requirements, In shopping window,waiting to report to client, and on hold. Under the review heading is blue if you have passed the test. under the In shopping window is a green bar with "Click to complete" When you click that, the report comes up. If you are looking in the list of link under the "email the scheduler" icon, you will never find the right place.
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January 28, 2017 10:41PM
Barbage, I am not offended at all. I greatly appreciate all the help that is given on this forum.
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January 29, 2017 10:40AM
Sounds like it's got to be a date issue. Did you call them?

______________________________________________________________________
Seriously, nobody cares that you're offended.
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January 29, 2017 11:25AM
It was a mistake on my part. I had taken the quiz before requesting the assignment. In order for me to get to the debriefing part of the report, I had to take the quiz again. Now I just have to hope that my photos were acceptable. Thank you to everyone who responded to my post. I truly appreciate it.
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January 29, 2017 06:36PM
Glad it worked out. To mark this thread resolved, edit your original post to add "resolved" to the subject line.
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