Do I think the requirement is silly? Yes. Is there any doubt as to the identity of the cashier? No. Does it feel weird to ask for somebody to sign a receipt on which his name is electronically printed? Yes.
However, those are the instructions and it was made clear enough that it was a requirement of the client. If the client won't pay Intelli-shop for my work, I can't really demand that Intelli-shop pay me. I am guessing that this rule is in place because a shopper caught one of the client's cashiers doing something very incorrectly, but was unable to properly deal with the problem due to a lack of ability to proof that, in fact, it was the same cashier. Our job cannot be to question the client's motivations and demands. Our job is to fulfill them. If we can't or won't, we have the option of not taking the work.
Overall, I am still in good standing with the MSP and I got the impression that they felt bad about not being able to pay me. My average rating is still a "9" with them. Lesson learned.
@7star wrote:
I understand you didn't shop it exactly as stated but to give you a 1 rating, that is harsh. You did everything else correctly. Based on you are saying, you got his picture, name on receipt, that should be enough.
Hard work builds character and homework is good for your soul.