[***I'm paraphrasing the guidelines, since I'm not sure if verbatim quoting is allowed.]

In the guidelines for my grocery shop, there's an instruction to not count, nor evaluate (i.e., see if they acknowledge you in some way) associates working in a pharmacy department if:

a.) They are filling a prescription OR
b.) They are separated by a barrier or glass window.

Quick Question 1: This seems to pretty much exclude almost anyone who's working in a pharmacy, though, is that right? Since pretty much all pharmacy workers will be behind the counter (which is a barrier), unless they're on the floor for some random reason (usually helping someone find something, in which case they are already occupied and not free), then what workers are left that you're allowed to count and evaluate?

Shortly after the instructions up top, my guidelines also say:

Anyone else who does not fit a.) and b.), evaluate them ONLY if they're within 7-feet of the pick-up counter. If the associate is on the phone or at a drive-thru window and helping someone AND are within 7-feet of the pick-up counter, then we should count them as helping a customer.

Quick Question 2: Maybe I'm missing something very simple, but I was thinking huh??? Wouldn't anyone on a phone or at a drive-thru window already be behind the counter or glass of any pharmacy area? If so, then wouldn't they have already been excluded from a.) and b.) above?

If anyone's familiar with these types of shops and can offer any clarification/insight, I'd greatly appreciate it. Just think I'm missing something here. tvm!

Edited 2 time(s). Last edit at 07/04/2017 11:30AM by shoptastic.

You should ask the MSC scheduler.

I'm just going on recall, but are you sure the guidelines specify not to count if separated by ANY barrier? If I'm remembering correctly, you count the pharmacy associates who are not on a phone, filling a prescription or behind a glass window. I believe you count them if they are just behind the desk area and within seven feet.

@isaiah58 wrote:

You should ask the MSC scheduler.

I usually do/did, but the shop is tomorrow. I should have probably clarified that and that they're closed July 4th.

It's all fine. I think I know what to do, but will call them in the morning. Just figured if anyone knew form experience it could get me the info. faster.

Inappropriate post removed.

Why was my post removed, I said to read the instructions, all answers to these questions are there, why should we do her work for her? Wales and other revered members use the T word and don't get deleted. Moderators listen to her, really????
Good luck to this forum.



Edited 2 time(s). Last edit at 07/05/2017 01:25AM by Irene_L.A..

Inappropriate post removed.

@mahemj wrote:

I'm just going on recall, but are you sure the guidelines specify not to count if separated by ANY barrier? If I'm remembering correctly, you count the pharmacy associates who are not on a phone, filling a prescription or behind a glass window. I believe you count them if they are just behind the desk area and within seven feet.

The literal wording (not verbatim, but its literal, straight forward meaning) says not to count, nor evaluate anyone behind a barrier or glass window. They don't use the word (any), but they don't specify what type of barrier either, mahemj.

That's why I asked. But then it seems a little weird to say to count those near the drive through window or on the phone if they're within 7-feet of the pick-up window, b/c every pharmacy I've been to has a barrier/counter thingy (some low in height and some pretty high) separating the floor from the employee pharmacy area.

The only thing I can think of is if the are thinking of the pharmacy as ONLY the area where tey fill prescriptions and take orders (basically everything behind the counter/barrier) and NOT the pharmacy FLOOR (where you have over-the-counter drugs and medical stuff and customers walk around). In that case, it's still a little weird too. I guess they mean a barrier WITHIN the pharmacy barrier separating the employees from the floor area? I think I might know what they mean if that's the case, because you do get these glass barriers sometimes or high walls (that don't touch the ceiling, but are high enough to be up to a nromal person's neck) inside the pharmacy employee area.

That'd be my best guess, but it was unclear to me the first few times I red and thought about it.

@shoptastic wrote:

[***I'm paraphrasing the guidelines, since I'm not sure if verbatim quoting is allowed.]

In the guidelines for my grocery shop, there's an instruction to not count, nor evaluate (i.e., see if they acknowledge you in some way) associates working in a pharmacy department if:

a.) They are filling a prescription OR
b.) They are separated by a barrier or glass window.

Quick Question 1: This seems to pretty much exclude almost anyone who's working in a pharmacy, though, is that right? Since pretty much all pharmacy workers will be behind the counter (which is a barrier), unless they're on the floor for some random reason (usually helping someone find something, in which case they are already occupied and not free), then what workers are left that you're allowed to count and evaluate?

Shortly after the instructions up top, my guidelines also say:

Anyone else who does not fit a.) and b.), evaluate them ONLY if they're within 7-feet of the pick-up counter. If the associate is on the phone or at a drive-thru window and helping someone AND are within 7-feet of the pick-up counter, then we should count them as helping a customer.

Quick Question 2: Maybe I'm missing something very simple, but I was thinking huh??? Wouldn't anyone on a phone or at a drive-thru window already be behind the counter or glass of any pharmacy area? If so, then wouldn't they have already been excluded from a.) and b.) above?

If anyone's familiar with these types of shops and can offer any clarification/insight, I'd greatly appreciate it. Just think I'm missing something here. tvm!

omg...you again, with this onandonandonandon. this industry (way of life) just isn't for you?????????

PCB, consider the togglers and use the quote function sparingly please

@Irene_L.A. wrote:

Inappropriate post removed.

I'm curious why this post was considered inappropriate and removed? I saw this post prior to it being edited by a moderator. All it said was that the instructions give you everything you need to know and the Irene does these all the time with no problem. What's the deal?

@bgriffin wrote:

@Irene_L.A. wrote:

Inappropriate post removed.

I'm curious why this post was considered inappropriate and removed? I saw this post prior to it being edited by a moderator. All it said was that the instructions give you everything you need to know and the Irene does these all the time with no problem. What's the deal?

irene used t word. bet food blogger reported her & others reported food blogger. double removal,

when u tpoggle someone is it only in that thread . i toggled op but posts in this thread r showing. not counting the quoted posts.

I saw Irene's post and didn't see anything inappropriate.

MSNinja, if you toggle you shouldn't see any posts. Just a note saying the post is hidden. That should carry over to every post, every time.

@parkcitybrian wrote:

@shoptastic wrote:

[***I'm paraphrasing the guidelines, since I'm not sure if verbatim quoting is allowed.]

In the guidelines for my grocery shop, there's an instruction to not count, nor evaluate (i.e., see if they acknowledge you in some way) associates working in a pharmacy department if:

a.) They are filling a prescription OR
b.) They are separated by a barrier or glass window.

Quick Question 1: This seems to pretty much exclude almost anyone who's working in a pharmacy, though, is that right? Since pretty much all pharmacy workers will be behind the counter (which is a barrier), unless they're on the floor for some random reason (usually helping someone find something, in which case they are already occupied and not free), then what workers are left that you're allowed to count and evaluate?

Shortly after the instructions up top, my guidelines also say:

Anyone else who does not fit a.) and b.), evaluate them ONLY if they're within 7-feet of the pick-up counter. If the associate is on the phone or at a drive-thru window and helping someone AND are within 7-feet of the pick-up counter, then we should count them as helping a customer.

Quick Question 2: Maybe I'm missing something very simple, but I was thinking huh??? Wouldn't anyone on a phone or at a drive-thru window already be behind the counter or glass of any pharmacy area? If so, then wouldn't they have already been excluded from a.) and b.) above?

If anyone's familiar with these types of shops and can offer any clarification/insight, I'd greatly appreciate it. Just think I'm missing something here. tvm!

omg...you again, with this onandonandonandon. this industry (way of life) just isn't for you?????????

Thank you, and my post gets removed because I tell her to read the instructions....which Moderator is allowing this? Nonsense, Nonsense, Nonsense.....

@LisaSTL wrote:

I saw Irene's post and didn't see anything inappropriate.

LisaSTL, there was nothing inappropriate in my response saying I won't feed the troll. I merely told her to read the instructions, I'm not doing her work for her. I'd love to know which Moderator lacks common sense. I didn't read her reply, but I bet it was a dozy. Why is SHE allowed to keep starting threads that go on and on when she just needs to read instructions to find her answers.

You ain't getting any argument from me. It is almost like the first child to run to mama or the teacher gets their way.

I just want to remind everyone some of us have toggled so quoting kinda defeats the purpose.

@Irene_L.A. wrote:

@LisaSTL wrote:

I saw Irene's post and didn't see anything inappropriate.

LisaSTL, there was nothing inappropriate in my response saying I won't feed the troll. I merely told her to read the instructions, I'm not doing her work for her. I'd love to know which Moderator lacks common sense. I didn't read her reply, but I bet it was a dozy. Why is SHE allowed to keep starting threads that go on and on when she just needs to read instructions to find her answers.

op's removed post much shorter than usual but yelled in all caps for moderator help or some whackiness.

So it was 2000 characters long?

I'm gonna need more Godiva...

@MSNinja wrote:

@bgriffin wrote:

@Irene_L.A. wrote:

Inappropriate post removed.

I'm curious why this post was considered inappropriate and removed? I saw this post prior to it being edited by a moderator. All it said was that the instructions give you everything you need to know and the Irene does these all the time with no problem. What's the deal?

irene used t word. bet food blogger reported her & others reported food blogger. double removal,

Sybil2, always called every new poster a troll,and was never deleted.......I ask you?

@parkcitybrian wrote:

omg...you again, with this onandonandonandon. this industry (way of life) just isn't for you?????????

I know, right?
When they are all toggled, all of the other posts fit on one page.

well, since i seemed to have started this nonsense (apart from the op, who posted his/her novel) i have to say kudos to those who have genuinely attempted to steer the op in a way that might have answered his/her dilemma (i don't fall into that category, btw).
but, with that being said, if one is to remember other postings by the op you would find that either the op is playing us (a distinct possibility) or is truly, completely, utterly, without question clueless in regard to the functionality of completing the task(s) at hand of being able to successfully finish an assignment.

wasn't there another "novel" from the op recently about him/her whining about being bullied (or some other nonsense) and pontificating and informing that he/she was leaving this forum/industry and then a subsequent declaration about having second thoughts and "i'm back" kind of thing?

If I remember correctly, a couple of weeks ago I challenged the OP about their lack of understanding and ability. In response several veteran members chastised me. I took the advice and apologized for my comments.

At least I stand vindicated.

@isaiah58 wrote:

If I remember correctly, a couple of weeks ago I challenged the OP about their lack of understanding and ability. In response several veteran members chastised me. I took the advice and apologized for my comments.

At least I stand vindicated.

hello isaiah,,, yep, and it seems that your perception was spot on. i do have to say that the vast majority of veteran members/posters have altruistic tendencies (myself excluded, sometimes) and are unselfishly concerned for or devoted to the welfare of others in attempting to educate however there are those folks who choose to stay uneducated or are incapable of learning and it seems as if the op is one of those. the op continues to post and a lot of us (present company excluded) keep buying into it. jeeesus christ on a cracker, enough already.

amirite?

@isaiah58 wrote:

If I remember correctly, a couple of weeks ago I challenged the OP about their lack of understanding and ability. In response several veteran members chastised me. I took the advice and apologized for my comments.

At least I stand vindicated.

same here only 5 daysago. some who jumped on me r now whining about op in severel threads.

[www.mysteryshopforum.com]

shoptastic, it looks like they aren't going to let go of the noose. Maybe take a break, change your user name and ask questions in a less verbose way?! That's what I would suggest.

Filling a script is meant literally filling the script. Putting the pills in the bottle. For which they are almost always behind the glass. They want you to count the associates working not the pharmacists, per se.

@spicy1 wrote:

shoptastic, it looks like they aren't going to let go of the noose. Maybe take a break, change your user name and ask questions in a less verbose way?! That's what I would suggest.

not to be rude, insensitive or too terribly snarky but...my suggestion to shoptastic (i find that screen name to be somewhat euphemistic and hugely self-aggrandizing)...find another endeavor to pursue cuz this just ain't for you.

just sayin'.

You count anybody who is working with a customer or waiting for a customer, unless at the drive thru. Does that make sense? You are observing customer service. If you have a question, call your scheduler.

We spend out time looking for work, out in the field doing the work, and reporting the work. That is our employment. That is what it's all about.

You take a quiz and pass to get the project. GO BACK AND READ THE TEST. Follow it, word for word.

I don't see how anyone can do much of this kind of work, when they spend so much time, sitting around thinking up inflammatory posts and remarks. That is exactly what it is.

The posts may have been deleted, because moderators were trying to stop what actually happened: a lot of worthless posts that helped no one, except a little bitty ego to feel like a big winner, and I'm going to learn to toggle, so never pulled into their stupid waste of time.

So bye counter cleaner tastic long winded phony.

How do you toggle?