As a former person in sales, who dealt with tire kickers; I'm here to tell you that the company needs to know how the sales person treated you. I dealt with people yanking my chain on a regular basis. It is part and parcel of working in sales. One of my favorite clients who spent big bucks eventually, made me miserable for a solid 6 months before he decided I was his chick for his business and family travel needs. That client was reason I was promoted and ended up with a decent raise and more perks. His referrals were the best.
Right before I went into sales, my father went to buy the brand new boat of his dreams and had the cash to get it done. He was never asked if he needed any help in the dealership. He dressed for the boat, which is for fishing and not much else, didn't look spiffy. He was snubbed by the sales people for the customers wearing designer shoes and suits. The sales people were eventually given fits because I was dating the marketing director for the boat brand, but I digress. And Dad never did buy the boat, even when the boat company offered a massive discount. He was that ticked off by how he was treated.
What I remember from my father's disappointment that day was never judge a book by its cover. My most lucrative clients didn't need to put something on a credit card &
were dressed exactly like my father that day; 9 times out of 10.
I also did my best to help young people get the vacation of their dreams without having to go into debt. Hawaii was tough, when they needed to fly out of Ft. Myers, Fl.
My entire family starts shopping for new cars a minimum of 2 years ahead of time. I can't remember when the majority of us don't jump on a new cell phone or tablet. We are the typical consumer, who will go back and ask more questions from the same sales person. We go back to the same sales associate because of commissions or hopefully help that our eventual purchase will give them a bump in their employee reviews.
Sales people that recognize you should still give you their undivided attention. Yeah, we may have messed up their up for a real customer. That said, too bad, so sad. Mystery shoppers aren't the only ones, yanking chains.
I'm thankful I am not writing the OP's narratives today. I'd get booted.
Yeah, I know another novel.
Live your life in such a way that when your feet hit the floor in the morning; the devil shudders...And yells OH #%*+! SHE'S AWAKE!