I'm a little late to reply but if it's for the company that picked up a lot of the old companies shops... I had this exact issue Thursday! I did get a receipt, but they didn't have any labels on the box. I just wrote that in my comments and added my receipt to the form. No issues, shop grade was a 10. The person who took my order wasn't computer savvy; when I got there, he appeared to be 70+ but he was making pizzas and getting his payday
He was probably the only one free to answer the phone. He didn't know how to do the tech stuff but he wrote my phone number on a piece of paper and knew that I wanted pepperoni and cheese. haha. I watched him hand the order note to the cashier when I came in to pick it up.
At any rate, on the extra pizza photos, I was sure to grab an angled photo showing the box and the lack of labels. I didn't use that for my main, just one of the extras. Hope your shop was accepted.