More than once, I've overheard employees talking about the "mystery shopper" being on site.
They never seem to think it's me, though!
I do a lot of rural shops. It's sort of against the guidelines ("business casual" ), but I KNOW the country folk, and I dress like their customers do. I've overheard employees talking about the mystery shopper; one day, one said to another "I always know it when the mystery shopper is here. Always dressed like some city slicker."
My favorite "incognito" outfit is scrubs. No fingernail polish, no jewelry, no makeup -- they just assume I'm a caregiver of some sort.
Edited 2 time(s). Last edit at 06/11/2018 12:55AM by ceasesmith.