Music to a mystery shopper's ears . . .

1. "No narrative."
2. "I'm sorry ma'am but this station doesn't have a restroom."
3. Ka'chang (sound of ringtone on smartphone signifying PayPal deposit.)
4. Ginormous bonus ("Ginormous" by our standards)
5. "Hi. My name is ________." (Especially when not wearing a name tag.)
6. "Do you want a drink with that?" (For those shops where you can only order a drink if it's offered.)
7. "I'm sorry, but your package cannot ship Priority." (When you prefer stamps.)

What makes your ears happy?

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I don't know about #2.... I've been on long routes in the middle of nowhere and *really* hoped for a different answer on that one.....

Hard work builds character and homework is good for your soul.

"Tell me what it would take to get you to do this shop. Make an offer."

Hard work builds character and homework is good for your soul.

"We know it's hard to find parking in the center city. Would an extra $50 convince you to do this shop?" (There are a few places where that would not be music to my ears though.)

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

"According to our records, you have been underpaid. Going forward, your base fee is $200 for the drive-thru and $250 for the dine-in."

Nature does not hurry, yet everything is accomplished. - Lao-Tzu

"My supervisor has approved your request."

______________________________________________________________________
Seriously, nobody cares that you're offended.

"This is a great shop, thank you for all your hard work! This shop has now been finalized, and no further action is required. Shoppers like you help our clients achieve excellence!"

Not hearing from the MSC (ie, no errors on my report).

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton

Yes, we have a shop for your Nissan.....not a Cadillac, BMW or Tesla

We changed our rules, you now get reimbursed two days after report is submitted and approved, and payday is the following week for all MSC's. We have stopped emails to anywhere over your radius. We really appreciate your work, and are giving you a bonus for your years of doing a good job...you will find an extra $500.00 in your Paypal account.

Live consciously....

If you are female, there are times you would prefer to "go" in an open field over some of those restrooms we are asked to evaluate.

@MFJohnston wrote:

I don't know about #2.... I've been on long routes in the middle of nowhere and *really* hoped for a different answer on that one.....

@whiterosie wrote:

7. "I'm sorry, but your package cannot ship Priority." (When you prefer stamps.)

That used to work before they changed the rules on Hazmat shops and the package has to be sent ground if they offer it...

Somehow "liking" that post did not quite seem like the appropriate response.

@JASFLALMT wrote:

If you are female, there are times you would prefer to "go" in an open field over some of those restrooms we are asked to evaluate.

@MFJohnston wrote:

I don't know about #2.... I've been on long routes in the middle of nowhere and *really* hoped for a different answer on that one.....

Hard work builds character and homework is good for your soul.

Ha! I am just that insensitive where it wouldn't matter to me if you did, I think it's funny.

I thought it was funny, too..... my comment was in jest.

Hard work builds character and homework is good for your soul.

Although I considered that when I wrote it, as a rural route shopper I have chosen tumbleweeds over some of the restrooms I have inspected. I know both the well maintained restrooms and the hidden spots just off the main road on my routes. I might add that all those extra napkins from fast food shops, along with baby wipes and clorox wipes, are in a box in my trunk and occasionally come in handy. Life on the road.

We will pay you $50.00 to get your oil changed at some other place!

I can assign that to you. When would you like to go? The client has offered $______ for travel. You will need to book a massage for this assignment.

For the record, this has happened. All four sentences for one assignment. Not four different assignments/instances; although that has occurred as well.

I always found the best answer to number 2 We don't have a public restroom but you can use our private one if you have to go. That means I can relieve myself need be and I don't need no stinking picture. There are some god awful gas station bathrooms.

I always find it great when going to an area on route and you get that call with that we have a shop where your going even thou we have no idea your going there. I can now charge what I would normally charge to go to out of town shop maybe a little less ( I am not greedy and assuming I like the MSP).

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.

Oh, you know something funny just occurred to me. When discussing number 2 from the original post in my post, I was talking about number 1 (LOL). It's the third grader in me that I never left behind, gotta love potty humor.

How about: "No....that is not an error....the bonus really IS $50.00 on a regular $35 job, for $85 total...plus mileage."

This was for a financial shop in an area 12 miles away from me....the face to face took maybe 25 min, the write up about 20. This was the first week in Jan....got the check in the mail yesterday!! WOO-HOO!!

ETA: Did not have to open any sort of account, either!

Edited 2 time(s). Last edit at 01/23/2018 08:46PM by guysmom.

There is no limit on how many of these shops you can do.

No, that's not an error. Breakfast is between 6pm and 11am for this shop.

"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton

This morning it was "I am for once not even going to counter offer what you suggested. Go ahead and do it. Today."

Your shop has been accepted. Hope you are doing fine. Then I see the rating:10/10

I've gotten a few of those. One was Intelli, not 10 minutes after I submitted the report. I was so impressed I wrote a 'thank you for all the hard work you do' email and received a gracious and thankful reply! The other was MercSystems. They just spread the love in their 'shop approved' emails and I love them for it!

Mercantile is the most gracious, many wonderful stories and great emails thanking me for my hard work.
I really adore working for them....this is a truthisum.

Live consciously....

Edited 2 time(s). Last edit at 01/25/2018 03:35PM by Irene_L.A..

"We reviewed the situation and based on our findings,we have concluded that the client's manager had provided a number of embellishments to her story to persuade us remove you from our database. We, at ... are on your side, including our CEO.

We hope you will continue to shop with us."

@kenasch wrote:

"This is a great shop, thank you for all your hard work! This shop has now been finalized, and no further action is required. Shoppers like you help our clients achieve excellence!"

Sounds like a Service Sense editor (love them!)

"Let me offer you my definition of social justice: I keep what I earn and you keep what you earn. Do you disagree? Well then tell me how much of what I earn belongs to you - and why?” ~Walter Williams

@iShop123 wrote:

@kenasch wrote:

"This is a great shop, thank you for all your hard work! This shop has now been finalized, and no further action is required. Shoppers like you help our clients achieve excellence!"
Sounds like a Service Sense editor (love them!)

Yes! It does sound like Service Sense.

I also love the A Closer Look editor "canned" response after finalizing shops:

"Your completed report has been forwarded to our client. We appreciate your time and effort.

Your shop contained valuable information for our client, and we appreciate the hard work and effort that you took in completing your report. You provided good details in all sections, followed the assignment guidelines, and correctly commented on each ‘no’ response. Nice work! Thank you, and we look forward to seeing your future reports!"

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