Papa Johns gave me 2 garlic butters & 2 pepperoncinis
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Email your scheduler when this happens, see if you should remove one of each items so that it looks normal. If you do this location alot, you might be on to something. If you are doing carryout shops, you can give a different name and give a different phone number for the order, and then pay cash. I have done that more than once if I am shopping a particular location monthly.
Wow, that would be pretty tricky!
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p: 800.264.5677 | e: christinew@shoppersview.com | w: www.shoppersview.com
Yikes. I can only imagine if there is someone new working there they might do that by mistake. Highly unlikely though. I mean, who else but us doesnt go online to order and get a free pizza? No one. I always give a "thank you soooo much"! and a big fat smile with a dollar in the tip jar just in case that helps them not to out me.
I don't eat Papa John's so could someone help me understand why getting two sauces is a red flag?
Is this was a What Would You Do episode.......
I would just take the pictures of the pizza and send it in. We can't remove or shift the garlic cups or pepperoncini's. 
Is that what the guidelines say?
I'm pretty sure it says not to touch the pizza and only asks if you received galic butter and a pepperoncini
I'm pretty sure it says not to touch the pizza and only asks if you received galic butter and a pepperoncini
Because out of doing around 500 of these shops over the past 10 years I personally never got more than one sauce, although occasionally I received two of the pepperoncinis if they were really small. Since photos get taken of the pizza for this shop, if/when the location sees the report photos they might be able to pinpoint the date/time of the shop and figure out who the shopper was. Maybe. I really don't know how much information the locations actually ever get to see, but if I got two sauces I might be suspicious, too.
@a171989 wrote:
I don't eat Papa John's so could someone help me understand why getting two sauces is a red flag?
I would not be suspicious. I would be happy I got two. Especially the peperocinis. I seem to recall getting more than one in the distant past. I would guess it was a new worker who was unsure of how to do it. I get incorrect lots of things when a new worker is on the job, any job, not just PJ.
Remember having to make the pizza join the acrobatic Olympic Games?
No, we had to do a throwback to 9th grade biology type dissection on the pizza. But first you had to take an overhead view, then from the front showing just the edge of the crust, then every other slice flipped, and THEN what you see above. But for the cheese pizza shop you also had to number each of the cut view slices standing up (1-4). Ugh.
@Phoebe70 Let me check into this for you.
Marketing | Business Development
Phone: +1 800 296 6699
www.bareinternational.com
Phone: +1 800 296 6699
www.bareinternational.com
Yeah, and you had to use a boxcutter to cut it like you see above and if you didn't have it just right you stood a good chance of getting your shop rejected. And no phone photos were allowed. Those of us who have been doing these shops for a decade or more got so paranoid we would take like 20 photos of the pizza to have back up shots just in case they didn't like the others.
So at one time there were three different MSCs doing shops for this client. Currently there are two that I know of. It might be that the shop Phoebe did is for the other MSC...
@Phoebe70 -
As per the client’s requirements, the garlic sauce and pepperoncini should be left in the box just as received. However, if the evaluator feels that the store gave them two of these because they believe they are a mystery shopper, then I would have the evaluator remove one of the extra items off of the box for the picture.
Papa John’s is just looking to confirm that these two items were given to them – they don’t really care how many pieces were received.
Thank you!
As per the client’s requirements, the garlic sauce and pepperoncini should be left in the box just as received. However, if the evaluator feels that the store gave them two of these because they believe they are a mystery shopper, then I would have the evaluator remove one of the extra items off of the box for the picture.
Papa John’s is just looking to confirm that these two items were given to them – they don’t really care how many pieces were received.
Thank you!
@Phoebe70 wrote:
Now I'm paranoid that this is their way of testing to see if I'm the shopper. Do you ever get two instead of the regular one?
Marketing | Business Development
Phone: +1 800 296 6699
www.bareinternational.com
Phone: +1 800 296 6699
www.bareinternational.com
I have two local Papa John's stores, one of them consistently gave me less than stellar service. So ultimately, they contacted the shop company and said they figured out who I was and asked that I be removed from available shoppers... seems to me, if they figured out who I was maybe they should have given better service to get better reviews :-)
Spicy1 - Was your shop rejected? The pepper is partially covered by the label! I so remember doing these.
The label is partially covering the pepperoncini, actually. That was a pic I lifted from the internet. Papa John's Store #4030 is somewhere in Maryland. That pic was pilfered from a blogger who blogged about her Papa John's mystery shopping experienced and was recommending her bloggestts sign up for the wonderful, fun, profitable world of mystery shoping.... LoLoLoL.
I was wondering. I really couldn't see you posting a picture from one of your actual shops. Then there was the part about it being really bad from the standpoint of these jobs. These bloggers never cease to amaze me with their utter stupidity.
Equal rights for others does not mean fewer rights for you. It's not pie.
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"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
That's a lot to do for a pizza shop.
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
I only did one Papa John’s Shop during the days you had to take ridiculous photos of the pizza in (LOL!) acrobatic Olympic poses. It was accepted, to my amazement and delight, but by the time I was able to finally eat the darn thing, it tasted absolutely awful. I decided never to do another of those shops for many months. When it appeared again, my husband begged me to order the free pizza and do the shop because he had eaten Papa John’s elsewhere and loved it. I shrugged, put in for the shop, was awarded it, called for delivery and. . .”The number you have reached has been disconnected. No further information is available about. . .” The only Papa John’s close to my house had closed! The next nearest would not deliver to my home! C’est la vie in Mystery Shoppers’ World.
My kingdom for garlic butter!
Nature does not hurry, yet everything is accomplished. - Lao-Tzu
Hun, it tasted awful before you had to do all that stuff to it, LOL.
@proudlyshopping wrote:
I only did one Papa John’s Shop during the days you had to take ridiculous photos of the pizza in (LOL!) acrobatic Olympic poses. It was accepted, to my amazement and delight, but by the time I was able to finally eat the darn thing, it tasted absolutely awful..
If only it was really butter and not some unknown weird oil concoction...
@Shop-et-al wrote:
My kingdom for garlic butter!
Does anyone else add garlic, real butter, or other goodies to pizza after it has been delivered? I am not talking about mystery pizza, which must be examined and photographed while it is still hot enough for more ingredients.
Nature does not hurry, yet everything is accomplished. - Lao-Tzu
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