Everyone tell Shopmetrics: Optimize your site for mobile

Let's make life easier for ourselves by doing this one good deed. It's quick and easy. Many shopping companies use Shopmetrics' platform even though their website is a joke if I try to use my smartphone to apply for jobs.
Let's all tell Shopmetrics to make their website usable on mobile devices. It's easy to email them at sales@shopmetrics.com. Or message them on their website [shopmetrics.com]
Feel free to use my message to them, below:

This is RE your sales but also please forward this message to tech support. Summary of message below: You need to develop a mobile website for shoppers.

Many other mystery shopping platforms have optimized their websites for mobile. You're hurting your current customers and losing new ones because the Shopmetrics website your customers use for making assignments is not optimized for mobile. So it is usually almost impossible to sign up for shops when using my smartphones.

I don't even attempt doing anything else on the website via my smartphone. That means reports to the customer sometimes arrive later because I have to wait until I'm on a laptop. Also, I ignore or open potential assignments from Shopmetrics clients last if I am using my smartphone.

FYI, I use the latest Chrome or Firefox browsers on my phone.

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That would be nice. The way the heading expands to cover the page when enlarged is frustrating. I signed myself out a zillion times before I figured it out.

Umm, many Shop Metrics companies are mobile friendly using an app, Mobi Audit. I use it to report and submit my shops with both IPSOS and Alta Research. Coyle has it as well and encourage shoppers to use if for some of their hotel audits, but it's not advisable for narrative heavy shops--for those, you can at least upload photos and answer the yes/no questions and then do the narratives on your computer. There are a few MSCs who use Shop Metrics that are not on board with this, but it's not Shop Metrics, it's the individual MSCs.

Gigspot is their official mobile app. I believe you can do all of the things you want there.

There are reasons that a body stays in motion
At the moment only demons come to mind

Someone please (insert deity) forbid anyone to recommend Gigspot to anyone. Abhorrent.

The OP specifically asked to be able to request shops. There was no mention of other functionality. Based on that, Gigspot is the best option.

Also sassie's mobile siite is a big junky pile of steaming stinky cow poop.

There are reasons that a body stays in motion
At the moment only demons come to mind

I use Mobi Audit but I also don't mind just going to the website on my phone... It doesn't bother me at all, and I even edit reports on my phone without any issues.

I didn't know that Sassie had a mobile site, but since I rarely do shops for companies that use that platform it doesn't matter. But thank you, griff. I prefer horse poop over cow poop any day.

And if that is stinky cow poop, what rating do you give Gigspot? It's got to be waaaayyyy worse.

Honestly I don't remember. Rebecca asked me to try it and I asked her to let me untry it the next day.

There are reasons that a body stays in motion
At the moment only demons come to mind

Gigspot?

No. Good grief no. Optimizing websites for mobile is codeword for ruining a desktop platform. If OP had asked for Shopmetrics to offer a mobile platform as well - and they do, Gigspot - then fine. But there is no reason to change the desktop site into a mobile platform. Just take a look at the awful job Surfmerchants did with "optimizing" Sassie. Yes, some wish to use mobile functionality while on the run, but what professional wishes to use something designed for a phone when drafting real reports which require pages and pages of narrative?

Rousseau's comment--No. Good grief no.No.

Bob's reply--Ditto. When a webmaster decides to optimize for a telephone, I delete the bookmark and take my computer elsewhere, but I have zero objection to the creation of an alternate mobile platform. Such a system would not cause my job to be more difficult and would be of assistance to those who desire that capability.

I had Gigspot for about 24 hours and HATED it. Couldn't wait to be rid of it and was so glad that when I emailed them for removal they responded quickly.

I love the Mobi Audit app.

@bgriffin wrote:

Gigspot is their official mobile app. I believe you can do all of the things you want there.

After I started this thread, Shopmetrics wrote me directly to recommend its two mobile apps, MobiAudit and Gigspot. They also said they were working on a new, mobile-friendly version of their Shopper Portal.

It's a hassle to remember which companies require me to switch from my browser to a mobile app just to accept shops. If Shopmetrics won't make a Shopmetrics mobile website, their browser site should at least say, "Go to the MobiAudit app if you're using a mobile device."
Most companies' browser websites run fine on a mobile device and on a laptop. I'm looking forward to Shopmetrics doing the same.

BTW, after Gigspot recovered from its rocky start, it was fine for many months. But I just did a shop where the broswer site committed a wide range of atrocities unpredictably for several days. Problems involved logging on and off, saving, uploading, etc. In the past, I would avoid Gigspot and use the shopping company's website for reports.That isn't possible anymore?

I have to agree with Rosseau and Bob. Optimize websites for desktops, and optimize apps for mobile.

When I had Gigspot, it would not allow me to log in directly to the MSC's website. It automatically redirected me to Gigspot every time I tried to log in to the MSC's Shop Metrics site, and when I was logged in to Gigspot, I was unable to view many of the shops that I knew were available and had just been released.

Edited 1 time(s). Last edit at 04/25/2018 12:47AM by JASFLALMT.

@JASFLALMT wrote:

When I had Gigspot, it would not allow me to log in directly to the MSC's website. It automatically redirected me to Gigspot every time I tried to log in to the MSC's Shop Metrics site, and when I was logged in to Gigspot, I was unable to view many of the shops that I knew were available and had just been released.

I downloaded Gigspot a couple of weeks ago, and just tried using it for the first time today, as I was redirected from a MSC site when I tried to log on using my laptop. When I tried to access the account via Gigspot, I was redirected again, only this time, I was directed to choose either to access the website via Gigspot or directly. My decision would then become permanent. It turns out that all of the companies I'm signed up with that use Gigspot are an either or as well. I'm not too keen on trying to do narrative on my cell phone, so I'll be opting to access the sites directly and deleting Gigspot ASAP.

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Everyone tell Shopmetrics: Optimize your site for mobile

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